Please click Pay Now on eBay after your purchases done for checkout. All buyers must go through our secure checkout regardless of payment method.

Payment Methods

We accept PayPal, but in the event that you have any issues with the service, please e-mail us so that we can help you out. Payment is due 72 hours after auction ends. Non-paying bidder alerts will be filed automatically to eBay 7 days after the auction ends. The only exception to this policy is when payment has been sent through the mail and payment is marked ‘sent via mail’ through the checkout system. All domestic orders must have a confirmed address through PayPal for PayPal payments.

Tax

Ohio residents are required by law to pay 6.75% sales tax.

PayPal

We are PayPal verified. Payments received from PayPal where the address is unconfirmed will be denied.

Shipping Timeframes

Orders placed with us take 2 to 7 days to process before shipping after the payment has been cleared. We ship on a daily basis. An e-check through PayPal may require 3 days to be cleared. Please note that all pre-order games cannot be shipped until the release date of the game as per the video game publisher's rules. Transit times for all ground shipments are 3 to 5 business days within the continental U.S. We do not ship on the weekends or national holidays. We reserve the right to select ground carriers to keep shipping costs to a minimum.

Backordered/Preordered Items

We mostly list items that we have in hand, few items that is en-routed to us for restocks, and pre-released items. Backordered and Preordered items are shipped on a first-in-first-out basis. In the event that part of your order goes on backorder you will be notified via email.

International Shipping

Binding Contract

Please read the description, payment, tax, shipping, insurance, return, checkout terms before you place any bid. By bidding on the auction, you are agreeing to our term and condition. All sales are final.

Warranty

We offer 15 days warranty from the date you receive the item. All return will be given as an exchange only. We may give a refund for out of stock items.
We do not accept:
- an opened factory sealed items unless it’s a factory defect. Unaware of disc region does not constitute as a factory defect. It will be exchanged for the exact item
- “AS IS” items
- unwanted items for any reason. Please keep in mind every bid we have to pay listing fees and final value fees
- uninsured items damaged during shipment
We reserve the right to refuse return that we may think is fraudulent.

Return Procedure

- please contact us and describe any problem with the item first. We will try to help as best as we can as it may be as simple as setting.
- If we deemed the product as factory defect, we will give the return authorization
- You can mail the product back to Yellowoasis (exchange department)
- Exchange will be sent after we receive and test the item.
- If we do not have the exchange in stock, we will give a refund
- The whole return process may take up from 5 to 30 days from the day we receive the return until you get the exchanged item.

Feedback/DSR

We leave feedback for buyers upon shipment of the item to conclude overall transaction. We sincerely appreciate your business and trust in us. We always leave positive feedback automatically for prompt payment, great communication, after buyer done so. It is our way of showing our appreciation for your time, patience, and interest in our item(s). If you feel this transaction is anything less than great, please email us and explain. This way, we can improve your future buying experience.
We also appreciate your positive feedback and 5 stars on the detailed seller ratings. For shipping and handling rating, please look at the total product out of pocket to you instead of just shipping and handling charges. Combined eBay and paypal fees are about 15% (about $7.50 for $50 item) and adding huge cost to our product. We assure you we provide a great total price and overall experience. Please be kind and keep this in mind when leaving us a Detailed Seller Rating.