23FT TENT for Off road camping trailer 4X4 4WD CTT01

Please note that the search postage fee are indicative guideline only. Eventhough we try to cover all postcodes, some postcodes might not be covered, in that case checking must be done manually.

We cannot provide exact delivery time, however the courier company will contact buyer to arrange a suitable day and time for delivery of the item. If you are not at home during the arranged delivery day, a card will be left, and you must contact the carrier to arrange pick up at the nearest depot or arrange for a re-delivery (a re-delivery fee will apply). We only dispatch after payment confirmation to the address specified on your EBAY user information. If it is not the address that you wish your item delivered to, please advise us prior to payment. You must have proper address and phone number. Delivery is not available during weekend, holiday or after hours.

Due to the nature of the item, combined items postage saving is not applicable. Due to excessive weight, courier might arrange pick up from nearest depot.

Once item dispatched, buyer will be supplied with a tracking number through "Postage/Dispatch Notification" email. Please wait for the courier company to contact you to arrange delivery or read the "Postage/Dispatch Notification" email for more information on tracking your item.

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Please click on the following link for payment instruction, our payment policy and also relevant details in regard to payment details for our auctions/listings.

[ CLICK HERE FOR PAYMENT DETAILS ]

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For serious bidder only! BEFORE YOU BID, please read the listing fully, understand and agreed to this listing terms and conditions. IF YOU BID ON OUR ITEMS YOU HAVE READ THE LISTING AND AGREED ON THE CONDITIONS. When you confirm your bid, you are entering a legal contract. Failure to pay when you win an auction will result in unpaid strike and we will also send you an invoice for cancellation fee to cover our listing expenditures.

You must follow our instructions carefully for payment, shipping, warranty, communicate with each others to avoid misunderstanding or dispute.

Please understand that laws in every state are different, make sure you research and understand the laws in your state regarding the use of the product on public and/or private lands.

A&S POWERSELLER DOES NOT OFFER Second Chance for any listings. If you were offered any second chance offer it could be a scam. Please take care and be alert. We will never request money to be sent oversea.

Positive feedback will be given to all buyer automatically after payment confirmation. Please leave positive feedback after you receive the item and have checked and satisfied with the product. If there are any issues, buyer must contact us immediately and resolve it with us before leaving a negative feedback. We do not tolerate threats and rudeness and may simply ignore these things because it does not solve any problem. We will try to resolve any issues with buyer unless buyer choose not to communicate or impatience.

Terms & Conditions

All information and photos should be used as reference only. We do our best to present accurate, detailed information about every item we sell. Therefore, editing errors in the details are unintentionally and we cannot be held liable. If error is found prior to auction end, we will revise prior to at least 12hr before auction ending time.

Sale is final. No raincheck. Quality guarenteed. If there is any problem at all once you receive the item, please contact us to resolve it as soon as possible through Ebay messaging system unless specified otherwise.

Buyer is fully responsible for assuring that the equipment is and remain in good working order before use. Buyer must take all safety precaution prior to and during using the item.

Buyer must have knowledge of the characteristics of the product. Buyer must do regular maintenance and seek qualified person for servicing/fixing where there is need.

Buyer is responsible for all the necessary safety precautions while using this product. We are NOT responsible for any loss, theft, damage or injury caused.

Refund can be done only if the item is substantially not as described in the auction or completely Dead On Arrival and cannot be fixed through our help. Change of mind, minor variations in model, color, specifications are not reason for a refund. Item must be in new condition and everything repacked securely for return shipping or you drop it to our warehouse. We will inspect the item prior to refunding. If the bike or contain parts swapped that does not belong to us, we will take the cost out of the refund as well. A restocking fee of 15% of the final value will apply. Refunds does not include all shipping/return postage fees, damage/repair/parts costs caused by buyer.

1 YEAR PARTS LIMITED WARRANTY.

The warranty contains numerous terms, conditions and exclusions. For more details in regard to the warranty please click on the following link.

Summary – WHAT DOES LIMITED WARRANTY COVER?

• Repair/Replacement (same or reasonably equal value) of parts that may have failed due to a manufacturer defect from normal use. (May require sufficient proof of defect by having faulty part return to base on request or photos provided)
• Labour by A&S Powerseller Melbourne Head Office/Warehouse mechanic only within the duration of the Limited Warranty period.
• Supply of parts approved for claims within the duration of the Limited Warranty period.

Summary – WHAT DOES THE LIMITED WARRANTY NOT COVER?

• Cost of freight or insurance for return of parts to us and back to you.
• Any consumable or expendable such as brake pads, filters, light globes, spark plug, fuses, chains, tyres, battery unless they were faulty initially.
• Any labour by third parties.
• Any labour by A&S Powerseller Melbourne Head Office/Warehouse mechanic outside the duration of the warranty.
  Limited warranty period only from the date of sale to cover both spare parts and labour (only when service/repair at our warehouse in Melbourne) to repair the defect. This is effective for the duration stated after the sale i.e. Invoice or dispatch date (with reasonable amount of time for receiving the item).
• Maintenance, wear and tear items such as canvas, poles, ropes, tyres, brake pads, filters, battery, clutches, cables, chains, light bulbs, fluids, oils and etc are not covered by this Limited Warranty.
• Paint and chrome defects and scratches due to shipping, transportation and handling are not covered.
  Third Party Labour and Freight are not included in this Limited Warranty.
• A&S Powerseller’s Limited Warranty is on the basis of return to base, freight pre-paid i.e. freight paid by claimant (purchaser of the product) of the parts to be replaced under Limited Warranty.
• Return to base will mean return to A&S Powerseller Head Office/Warehouse at Melbourne, VIC if required/requested by A&S Powerseller.
• Damage resulting from incorrect assembly, improper use or accident will be considered as such and not a product defect, this may include using the product beyond its capacity or ability, stunts, racing or using the product for something that it was not intended for. 
• The warranty shall not apply to any claimed item that has been repaired by third party or modified.
• A&S Limited Warranty will not accept responsibility for in-transit damage. It is STRONGLY RECOMMENDED that you take up insurance for any freight for the product or parts being shipped to or from A&S Powerseller.
• Second hand products will not carry any form of warranty.
  

Other Details

A&S Powerseller Limited Warranty is not transferrable to another party and is only in place for the original Purchaser.

We do have a few technicians to assist with any issue you may have with our product. Please remember that you are purchasing your item wholesale, and if we are not physically on location with you, you will need to be our eyes and hands to walk you through any warranty or technical issues and have patience. If you need to take it to your local dealer for repair or warranty work we will work with them for any warranty repairs, as long as the manufacture and your local dealer agrees. Please remember, due to the low cost of our product the parts are included in your warranty but the third party labour naturally is not. If there is a significant issue we will work with you to correct your needs.

A&S extends assistance in advice and best course of solution for problems that may develop after the Limited Warranty period expires. This assistance is extended to all customers.

Warranty claim will be reject if return to base products and parts have no purchase/customer details, written claim and freight prepaid.

Buyer must treat the bike like any other vehicle and service the bike with qualified person as well as doing regular maintenance. (For example, not adhering to oil change and running in engine will void warranty).

Most spare parts are available but in the event if we are out of stock for certain part, we can order it in from overseas manufacturer, any waiting period will be added back to the warranty period.

Any of your local dealer have repair facilities that may be able to repair your item. However, please organize with our warranty/service department for your claim first. We can arrange to have the warranty parts sent direct to that facility for you.

In some cases, the parts may have to be shipped from oversea and may take up to 4 weeks for delivery.

DAMAGED IN TRANSIT OR MISSING COMPONENTS

Items damaged or lost in transit will not be covered by this warranty, but through the extra Postage Insurance.

If you have received an item damaged in transit, please advise us via the online form at A&S Powerseller Service Center within 3 days of receiving your item. All claims after 3 days will not be accepted. When you successfully file the form, you will be given a CASE/CLAIM ID NUMBER, please keep that for future reference or when inquiring about the status of your claim.

WARRANTY CLAIMS PROCESS

To claim warranty simply fill in the online form located at the A&S Powerseller Service Center, at our website.
All details must be filled correctly in order for a warranty claim to be processed. Incorrect details will delay processing of your warranty claim. If the filling of the form is successful, you will receive a CASE/CLAIM ID NUMBER, please keep this number for future reference or when making inquiry. If you didn't receive a CASE/CLAIM ID NUMBER, it means that the form wasn't entered correctly so please try again and make sure to fill in all details properly.

Normally you will get a response from our warranty staff within 1-2 working days. You will be required to pay for postage of any part sent to you.

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Please read through the listing before bidding. Please feel free to contact us if you have any other questions or if you think we have made a mistake in the listing. During weekend, we might not be able to reply.

Please try to contact us through email before giving us a call as we might be unavailable to answer all calls. It also allow for tracking our conversation so we know the history of your inquiries between you and our staffs. This allows us to manage our service better and prevent any misunderstanding. Remember to quote your item number, invoice number or eBay ID if you have won the auction or purchased from us.

If you still have any other questions such as parts or wholesale/bulk buy, please eBay message, email or call us. Our contact details are shown below in About Us section.

WHAT IF YOU CAN'T REACH US?

Most of the time you can reach us through eBay's messaging services and through your auctions. Please note that we normally get hundreds of emails a day. We will do our best to answer all the inquiries and if your inquiry don't get answered in a timely fashion (normally within 1 business days), it will be answered the next business day. We may take longer time to go through all the inquiries from over the weekend. Like most companies our staff also have a working schedule and also have times off during weekends and public holidays, so if you don't hear from us in a timely fashion, please don't panic and contact us again.

We do not work during the Weekends and Public Holidays so any emails or messages sent to us will only be replied on the next working day.

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