A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
The Shipping & Handling fee includes INSURANCE FEE for your peace of mind.
Our courier company could not send to P.O.Box.
PICK UP: We charge $15 handling fee for pickup. You need go through our checkout system firstly. Otherwise, our customer service could not authorize our warehouse release this item and your order would be delayed. This is 3rd party warehouse and could not handle any payment issue. You must pay us firstly by bank transfer (Please choose 'Money Order' option in our check out system). And then, our customer service will email you invoice and pickup detail information. Warehouse need customers' 24 hours phone notice in advance for pickups. Please do not go to our warehouse to pick the item up without our emails about pickup details.
We will send out your item(s) in 36 hours expect weekend and holiday after your payment is cleared. All orders will go through our accounting, customer service, and warehouse departments. We could not handle any rush orders.
All items are inspected for damage or defects prior to leaving our warehouse. Contact us immediately if shipping damage is discovered.
Any substantial shipping damage to the packaging must be reported to the courier at the time of delivery. ??Damage or loss of goods during transit will result in an insurance claim being made against the courier company.
If the product is damaged from shipping or manufacturing, we have the option of either sending you a replacement part or have you return the merchandise for repair or replacement.
Do NOT throw away boxes or packing materials, otherwise your claim will not be honored by the shipping company.
We can not held responsible for any damage or loss in transit and could not take liability for shipping delay..
We accept payment transactions via the Kyozou checkout only (eBay checkout will switch to Kyozou checkout )!
Kyozou.com will not collect any passwords or credit card information from you!?? Our check out process is designed that it communicates with the merchant to confirm that payments has been made and cleared.?? All items must be paid for with in 10 days from the close of the auction.??
We accept Internet Bank Transfer, Direct Deposit, and PayPal.
For Internet Bank Transfer and Direct Deposit, please choose 'Money Order' option in our kyozou check out system and you can get our bank detail information.
We do not recommend 'Money Order' and "Personal Cheque'. Because there are no any record for such payments. If it is lost, we could not do anything for you. Moreover, it will take long time to arrive. In case you really want to pay by it, email our customer service for mail address.
Please add postage fee in your final payment according to above shipping fee table. Or, email your address to our customer service for postage fee.
Customer telephone number is mandatory in case shipping damages happen or lost your shipping address and item.
Must check out in our kyozou system firstly. Otherwise, you order would be delayed or canceled.
Insufficient payment will make your order delay or cancel.
We participate in the eBayNon-Paying Bidder program. Do not bid if you are not going to pay for your items and do not agree these terms.
Why wait for the auction to end? This item may be available for purchase RIGHT NOW! Check out Our Ebay Store where you will find most of our current auctions are available for instant purchase.
In order to keep a lower sales cost, we handle the all enquiries through email and therefore pass the savings on offering you the best price ever !?? (:-) ??outdoor.au@gmail.com. Please make sure your email system accept message from @gmail.com! If you do not receive an email for checkout and bank information from us shortly after the auction close, please check your SPAM or BULK mail folders. Or use alternative email address to send email to us.
We accept return only for manufacturing defect within 15 days after end of bid date. After this 20-day-time window, we would not give refund for any reason.
For any manufacturing defect, we have the option of either sending you a replacement part or have you return the merchandise for repair or replacement.
Refunds are for the bid amount only. Postage and handling fee is not refundable (Unless error occurred at our end).
Buyer will pay the return postage.
Return must be received in new condition with original packaging. Return item must be subject to a minimum 20% restocking fee.
We are a professional on outdoor equipments and health care equipment. The factory passed ISO9001 and won the authentication of 2001 quality system. Moreover, we can provide OEM service.
Our mission is to supply customers with better quality products and services. Your satisfaction is the highest priority. If you have any questions or concerns about our service or products, email us please.
We attempt to please each customer and look forward to receiving the same from our customers. After the transaction is complete and you post appropriate feedback for us, within a couple days we will post a feedback in return. Negative feedback could not solve any problem. Before resorting to negative or neutral feedback, please email our customer service this issue. Otherwise, we assume negative feedback as a conclusion of our transaction and release all obligations.
We will response any question by email within 24 hours (we don't work on weekend and holidays). We guarantee we will do our best to resolve your issue.
Thank you for stopping by! Your business is appreciated.
We accept return within 14 days after customer receives the product. After this 14-day-time window, we would not give return or refund for any reason.
Refunds are for the bid amount only. Shipping and handling fee is not refundable.
Return must be received in new condition with original packaging.
All returned non-faulty item (identified by our technical department), the buyer has to pay for shipping and handling fee, and must be subject to a minimum 20% restocking fee.
The buyer is responsible for return shipping costs.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased (but not at auction) if the goods are faulty, not fit for purpose or don't match description. More information at returns.
Payment details
Payment method
Preferred/Accepted
Buyer protection on eBay
PayPal Preferred
Money order/Bank cheque
Accepted
Other - See seller's payment instructions
Accepted
Seller assumes all responsibility for this listing.
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DirectPower AU
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