All returns must be advised by email through the ebay messaging system and made within 7 days of receipt of item. We will always exchange faulty items. If we do not have a replacement a full refund will be offered. Postage for returned items is at purchasers expense. Please do not leave negative feedback without first contacting us to try and sort it out first. All parcels are posted in padded bags and we cannot be held responsible for damage or loss resulting from the postal service. |