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We
ask you for your business and assure you that we provide great deals
AND provide all information upfront. We offer answers if you have
questions before you place order. We ask for Positive feedback and 5 stars and your future business.
We request that please read all the details. Most negatives have come from customers who have NOT
read our policies or description of products. Please read our terms and
double check compatibility/specs of products you are purchasing. |
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Do not renegotiate or give negative because you later disagree with terms.
Why would you want to give Negative or Neautral anyway? It removes any
incentive for vendors to help you. We promise to work with you and
create winning scenario for you and us.
In case of any problems, we are here to help. We will communicate with you through your email ID provided on eBay
Give us Positive and 5 stars when you see that we have done what we promised :
- Item as described ---> If yes, Give us 5 stars please
- Communication ---> If yes, Give us 5 stars please
- Shipping
time ---> Did we ship on time? Please understand once we ship we do
not control what happens, so please give us feedback on what we could
and did control
- Shipping and handling charges --> If yes as described on ad, Please Give us 5 stars.
Please Note: New eBay standard says if 4 stars, then vendors pays more for ads,(No discounting on fees) so please do not punish us for doing what we promised and giving us 4 stars. We rather you do not give us any feedback in that case. |
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- We offer 30 days Full Buy Now price refund policy on Defective Products
- Original shipping and Handling charged on eBay is Non-Refundable
- No restocking fee
- Please read instructions mentioned below on How to Return Products back to us
- General 30days refund policy
- 15% restocking fee on Buy Now Price or current market price, whichever is lower will apply.
- Following returns allowed under this refund option
- Non-Defective products
- Incompatible products
- Wrongly purchased products
- Please contact us for options. We will work with you to create a winning solution.
- We do waive restocking fees in most instances where customer has created win win with us.
Details on Returns and Refunds
- All Returns needs RA (Return Authorization) number for exchange or refund
- Customer is responsible for return shipping.
- If Shipping was free, then $10 USD will be deducted to cover to shipping and handling.
- Physically Damaged, Burnt Product is not covered under any warranty or policies, so inspect the product before using it.
Special Upgrade Refund Policy: If you have purchased from us, incompatible item or you wish to upgrade within 1 Year
- Contact us , we will work with you
- We will only work with customers who has worked with us and created win win with us
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- IT IS FREE.
- Send message through eBay message console or email us
- LIFETIME on products bought from us.
- Before or after purchase if you have any question, just ask us.
- Do not hesitate , ask for help if you get stuck
- Our goal is to provide you with best possible support.
- If we do not have right answer for you, we will research and try to help you.
- We will reply back in 24 hours(Except weekends and US National holidays)
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- We promise to ship you product as advertised.
- We promise to assist you if there are any problems
- You promise to communicate with us if there are any problems
- We will leave positive feedback for every positive feedback received.
- Create win win with us by giving us positive feedback and 5 stars.
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- If product fails and you wish Exchange
- We will make sure we work with you and help to ensure you have right type of memory
- We do not reimburse you for shipping to return product to us
- Please read instructions mentioned below on How to Return Products back to us
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RMA (Return Merchandise Authorization)
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How to Return Products back to us?
- You need RMA (Return Merchandise Authorization) Number to send any products back for any reason.
- Obtaining RMA number by requesting one from us. Contact us.
- Check the emails we sent you, we have mentioned contact information
- If you did not get email with details, contact us through ebay console.
- Make sure eBay and paypal email Ids are same.
- We communicate with you through your eBay email ID
- DO NOT SEND ANY EMAILS TO
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- We accept payment only through PAYPAL
- You can use your credit card through PAYPAL.
- Please make sure address on Paypal and EBay are same and verified to avoid any delays
Note: We will only ship to address provided to us on Paypal. |
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Please do not give us Negative or open a Dispute if there is a delay.
All we ask is if you cannot accept delays, please do not place order.
We want to build relationship with you on trust honest and fairness. We
would hate to get negative or dispute for something we do not control
- We
ship all orders within 48 hours of us receiving the payment and
verification. Sometimes there may be delays, please accept it.
- Please
understand we do not ship or work on weekends or Holidays. Delays
happen and in case of a delay, we will communicate with you
- Shipping time can vary, and we do not control it.
- USA Customer: Usually you will get package within 2-3 Days, but sometimes it may take between 2-14 Days.
- If you do not get product in 20 days from day of shipping, Contact us
- International Customers: Usually you will get package within 3-7 working Days.
- In case of delay, of more than 25 days, please contact us, so we can start a trace for you.
- Some countries like Chile, Greece, Turkey, Italy, Belgium, Brazil, Israel etc where customs and postal service are slow and strict –
- There may be additional $25 shipping charge as we may need to ship using certified mail
- Usually orders gets delivered to above mentioned countries in 7 to 21 days
- There could be delays – Up to 3-6 weeks in some cases
- Please do not place order if you do not accept this
- Please do not threaten Negative or dispute if it happens
- We ship with insurance, but you must exercise patience
- Give extra time for delivery as post service and internal laws sometimes may delay packages.
- We
do reserve right to ask customer to change shipping method or cancel
the order if we feel there is a risk of Delay in delivery, lost package
or fraud.
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- Our
mission at SmileNTango.com is to help you, the Home user or Business
professional, find exactly what you're looking for in Memory products.
- This
is only the beginning. In the coming months, we'll be improving our
product listings, amount of information we provide and expand customer
and pre and post sale support. All we ask is give us an opportunity to
become your Memory Product Vendor and experience true personal customer
service. We promise you complete satisfaction with our service.
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- Before
or After the purchase, if you have any Questions, Please contact us. As
soon as order is placed, we will send you email all contact
information. When you contact us, include your eBay user name and order
number.
- We make sure we are available for you and we
promise you , we will take care of you. We will not abandon you after
sale is complete.
- We promise to reply back to you within
24 hours - During weekdays (And on weekends and holidays also - BUT NO
Promises). We OFFICIALLY work between 10-4PM Monday through Friday.
(Unofficially it seems like we are always working)
- If we don’t reply in 24 hours, check your junk folder, delete folder or try another method of contacting us.
- Send email (Address will be provided once order is placed) or contact us through eBay console
IF YOU HAVE PURCHASED DDR MEMORY - EMAIL
IF YOU HAVE PURCHASED DDR2 MEMORY - EMAIL 
If you are not sure or other questions : Please email  |
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