A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
You are buying pack of 5 of annex roof spreader bars. This spreader bar is designed to give extra support to large canvas roof section to avoid water pooling on roof under steady and heavy rain.
easy clamp on to existing horizontal roof bars.
adjustable length to suit most annex setup (min 95cm, max 168cm approx)
Four on annex roof, one on main tent will be ideal.
This listing is for pack of 5 bars or more.
If you would like to purchase less quantity,
please make purchase from the individual bar listing from our eBay store.
12 months replacement warranty against manufacturing defective within Australia excluding damages whatsoever caused
Death On Arrival (DOA) shall be reported and reach us in writing within 7 days since item is received (according Australia Post record). If returned item deem to be defective, we will reimburse returning postage cost. Return item shall be sent back to us in most economic way or DOA returning cost reimbursement amount will be on our discretion.
Buyer is responsible for the returning postage if fault reported over 7 days since the delivery of item.
Fault report must be submitted by email, confirmation will be sent by email within next business day. If you do not get email confirmation of fault your report, please call us at 03 9720 2815 Mon-Fri 9:30-15:00 except public holidays.
Warranty void if physical damage found on item, tempered, abused, improper setup/use of them product, failing to follow product instruction, stress the product beyond its stated limit, unauthorized repair/service/disassembling etc non manufacturing faults, or product is used outside Australia.
Re-delivery charge will be applied for non-faulty returns. Please contact us before returning.
Warranty claim must be accompanied by proof of purchase, eg receipt, invoice etc.
To ensure we receive your fault report in time, please Click Here to send through your default email program
Following P&H cost chart indicates the cost of postage as well as handing & packaging cost to your location
One Postage regardless how many packs of 5 or 10 combined.
Get your item faster with Next Business Day Express (Click here to check your post code see if you are within the express network. Terms and condition as per Australia Post)
+ $5 AP
Insure your item for peace of mind. Insurance cover lost and damage in transit. We cannot assist if item being lost or damage in transit if no insurance is arranged.
N/A
Click Here to check if Registered Post is available for your country. Buyer agrees to take transit risk to have item posted to countries where Registered Post service is not available.
N/A
Click Here to check if insurance is available for your country. Buyer agrees to take transit risk to have item posted to countries where Insurance service is not available.
Non routine service
$0
Self pick requires payment to be made on site WHEN pick up the item. No advanced payment or complicated verification process is required when pick up. Appointment must be made in advance for self pick up.
$20
Full payment must be cleared before arranging courier pick up. Courier service must be able to provide us proof of collection, eg formal and traceable consignment note. Otherwise, buyer should pay for P&H cost and let us arrange delivery on buyer's behalf
Item will normally be dispatched the same or next business day when payment is fully cleared
While chance is very small, unexpected delay does occur which beyond our control, ie delay of carrier, unexpected postal computer system down time, interrupted internet connection, human error etc. Provision for delivery lead time is suggested to ensure item arrives in time
Item will be delivered by Aust Post eParcel or TNT Road Express on buyer's behalf. Delivery carrier will be selected in our discretion.
Self pick up (by appointment only) is available subject to handling cost. Payment must be made when pick up, either by Credit Card or Cash only. Driver's License is required for credit card payment. No advanced payment accepted for self pick up.
Pick up by buyer's appointed carrier is welcome subject to fully cleared advanced payment (item will not be released to buyer's carrier if they cannot provide written proof of collection)
Buyer's appointed carrier pick up is subject to a $10 handling fees per consignment
DELIVERY ISSUES:
Delivery only during business hours
Buyer is responsible to arrange sufficient helper or equipment to unload the item from delivery truck for item exceed 22kg.
buyer is responsible for any possible cost resulted from unattended delivery (if there is) or buyer can pick up from delivery service provider according the the collection card instruction left by delivery service provider
If first delivery attempt failed, Aust Post / TNT will leave collection card for buyer to collect it from local post office or make contact to re-shedule delivery. Make sure you make contact with us if item has not arrived in 7 business days since receiving our postage notification email. Otherwise, item will be bounced back to us in 2 weeks time.
Buyers need to pay round trip postage again in order to retrieve the item if bounced back as unclaimed, incorrect/insufficient address, etc.
INSURANCE ISSUES:
Transit risks are on buyer's account
Transit insurance is optional on buyer's discretion
No protection on transit problems if insurance was not arranged and fully paid before dispatch
Insurance does not cover minor scratches or cosmetic damages to the item or packing
Buyer must check the item thoroughly for sight damages before signing the delivery/consignment note. If damages found, make sure the damage is noted on all copies of delivery/consignment note before signing. (you are entitled to do so, don't feel embarrassed)
Shall transit problem occurs, we will lodge insurance claim to carrier. Buyer is responsible to provide us sufficient correct focused photos, showing the spot of damages, both on packing as well as the product inside. (only available to buyers who had paid the insurance cost before dispatch)
COMBINE POSTAGE:
Combine postage is not available for this item.
Bank Deposit / Internet Transfer
BPAY - From Bank Account or Credit Card
BSB:
033172
Account:
430390
Name:
Websam Solutions Pty Ltd
Remember to leave either your eBay ID or last 6 digits of your item number as payment description. Fail to do so might cause delivery delay
If you forget to take item number with you when making payment, make up a considerably unique one to use, then email us of the number you left
Do not round up amount, otherwise it might be difficult to identify the payment
Please key in the eBay item number of the item you won to get BPAY reference number to make payment through BPAY. Make sure the eBay item number is the item you won.
Payment Methods on Pick Up
Money Order
Cash, VISA/MASTERCARD are welcome when pick up. No other payment method is accepted for self pick up.
Driver's license of the credit card holder is required if pay by credit card on site
No advanced payment for pick up orders
Payable to :
Websam Solutions Pty Ltd
Address:
PO Box 288,
Bayswater, VIC 3153
Remember to attach a copy of our eBay invoice with the money order
Make sure money order is payable to Websam Solutions Pty Ltd and not our eBay ID
Product information is provided as detail as possible. If in doubt, please email us to find out before placing bid. Do not make assumption on features, configuration, specification and compatibility of the product.
All stated terms and conditions of sales, delivery methods, postage & handling charge, combine shipment discount scheme and calculation methods, insurance cost are not negotiable
Payment needs to be made within 5 days, or we reserve the rights to resell to next highest bidder
Cancellation before auction ended need to be request through eBay message system at least 8 business hours before end time.
Cancellation after wining attracts 5% of the winning amount or $15 whichever greater, regardless any reason.
Combine shipment is available to items with similar size and dimension, and will not cause damage when packing together. Combined invoice will be issued whenever additional item is purchased. Do not checkout before purchasing all items needed. We cannot issue combine invoice once item has been checked out or paid.
Items within a combined shipment needs to be purchased within 5 days unless the target item to be ended beyond 5 days limit.
Combine shipment shall not exceed the size and weight limitation of the delivery service provider.
All items will be supplied through mentioned delivery method(s). Shall buyer appointed courier pick up is preferred, payment including listed handling cost must be cleared before arranging pick up.
All changes to order need to be reached us through eBay message system or email before payment is made. Item will be dispatched anytime when full payment is cleared.
We are not liable for transit damage, lost, delay and incorrect delivery etc postal and delivery issues. Shall problem arise, claim should be lodged to carrier. Please arrange transit insurance to cover the possible risk, or arrange your own carrier pick up from us, or do not place bid.
No transit insurance claim will be lodged if buyer did not pay for the insurance.
No guarantee, express or imply, for delivery service quality, either arranged by us or by buyer.
All transit damages and lost etc postal issues need to go through insurance claim against the delivery service provider. We will assist to lodge insurance claim on buyer's behalf. No action we can take until claim is finalized.
If sight damage is found when receiving the item, make sure that the damage is written on the consignment note (carrier's copy) before signing it.
Buyer will receive postage notification email when item is dispatched. Contact us ASAP if item does not arrive in 7 business days after receiving our notification. If item is bounced back as unclaimed, buyer is required to pay for round trip postage in order to retrieve the item.
Buyer is responsible for all extra postage cost arise from unclaimed return, insufficient or incorrect address returns.
All warranty returns must be approved by email before returning.
While all care is taken when producing item listing pages, any misprint, errors or omissions in the item details are unintentional. All images contained within item listings are for illustration purposes only. Please refer to the textual contents of the item listing.If you have doubt, please contact us before placing bid. We will not be liable for bidder's wrong perceptions to the item
Mon-Fri 9:30 - 15:00 AEST (except public holidays) or by appointment
Wholesale :
Fax Inquiry: click here to download Wholesale inquiry form
Online Inquiry: click here
By Phone: (03) 9720 2815
1
Can I come to see the item before buy?
Of course you can. Please ring us to make an appointment.
2
Can I pick up my item to save some P&H cost?
Of course you can. Please ring us to make an appointment.
3
Do you provide Tax Invoice?
Of course. All transactions will be provided with Official Receipt and Tax Invoice through email in digital format. You can print it out when receive the email. When payment is cleared, Official Receipt will be sent together with payment confirmation email. When item has been dispatched, Tax Invoice will be sent together with postage notification email.
4
How soon will my item be posted?
All items will be posted the same day if payment is cleared by 11am or it will be dispatched the next business day. For most metro areas in any states, the lead time will be around 3-5 business days. If you need particular item, please make purchase earlier to allow at least 7 business days to receive the item, especially during long holidays such as Easter and Christmas.
5
When should I contact you if my purchase did not turn up after payment is made ?
Please call us within 7 business days after payment was made if your item does not turn up. There could be unidentified payment problem, or item was delivered unattended and brought back to your nearest local post office for collection, etc.
6
What can I do if there is problem with my purchase ?
You may ring us to let us know the problem see if we can provide testing methods or solutions. However, for complaint and fault reports, they must be done in writing, eg email, for future reference and review.
7
How long does it take for warranty claim ?
Normally, returned item will be inspected and tested within 2 business days. Sometimes it could take longer due to our workload. If returned item fulfill warranty criteria, replacement or serviced item will be returned to you the same or next business day. Some exceptional situation might delay the process, eg the reported fault turn out to be working in out test, item was physically damaged / abused / improper used, or further information / instruction is required from you. You may contact us if you did not hear from us regarding your warranty claim after 3 weeks (excluding special occasions such as Easter and Christmas / New Year holidays)
8
What is the warranty period for replacement item?
The replacement / serviced item inherits the residual warranty of the original item and will not be extended.
9
How do I arrange self pick up ?
Email or call us, before or after your purchase to schedule your pick up time. However, please remember, DO NOT pay in advance for self pick up item. Payment MUST BE MADE when pick up. Payment by cash or EFPOS is acceptable for self pick up. No other payment type other than mentioned is acceptable for self pick up.
10
How do I arrange courier pick up ?
Email or call to notify us after purchase, and make payment ASAP. When payment is cleared, we will notify you to arrange courier pick up from our warehouse.
11
How fast do you respond my inquiry ?
All emails will be replied the same or next business day. If you did not hear anything from us after sending us email over 2 business days, please do resend again as email might gone lost, or our reply did not reach you, or human mistake. In most cases, we found that our reply got bounced back because buyer or potential buyer changed their email address but failed to change the email address registered with eBay. Please make sure your registered email is up to date.
12
What happen if my item breaks down after warranty period ?
Normally we stock spare parts for all products we sell. Even discontinued products, we will have surplus spare parts or surplus item reserved for warranty replacement purpose. Please feel free to contact us even after warranty period, we will try to resolve problems at our reach at lowest cost. Most of the low cost surplus spare parts will be given away if the product is discontinued.
13
When will you leave feedback for me ?
Our feedback will be left for you through eBay's automated system upon receiving your positive feedback.
14
Why your listing is re-listed right after auction finished?
Unlike private sellers, we are commercial seller just like other department store. We have many of the same for sale. The listing page is a template listing page stored on eBay system. It can be configured to re-list automatically when auction is ended. Many commercial sellers are making use of this automated system to manage the eBay store as what we do. Such automated re-listing will be stopped when item has been sold out or going to be sold out. Thus, please don't be alerted.
Whilst all care is taken, any errors or omissions found in this listing page is unintentional.
Our liability is limited to the winning amount of the listed item only
Return policy not specified. Read item description for any reference to return policy.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased (but not at auction) if the goods are faulty, not fit for purpose or don't match description. More information at returns.
Payment details
Payment method
Preferred/Accepted
Buyer protection on eBay
Accepted
Money order/Bank cheque
Accepted
Other - See seller's payment instructions
Accepted
Bank Deposit
Accepted
Not Available
Seller's payment instructions
Please contact us after winning ASAP for preference, upgrades and pick up schedule at 03 9720 2815 or email us directly cs.on9sale@gmail.com (include your eBay ID and item number).
Seller assumes all responsibility for this listing.
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