Payment ·     We accept PAYPAL from all customers. International customer must pay using PAYPAL only.   ·     BANK DEPOSIT is only available for  AUSTRALIA buyer. Please include your ebay user ID as your payment description when you make payment to our bank account. ·     Payments are to be made within five working days after purchase date. If you need more time, please contact us. ·       If payment is made by PAYPAL, we will ship to your paypal address; or buyer's ebay address (if payment is made by bank deposit). It is buyer's responsibility to ensure the address and contact number provided is correct and up to date. Shipping · No pick-up is available. We ship using various couriers and Registered Post. All our parcels are sent registered with FREE insurance. · Items are typically dispatched within five business days from receipt of cleared payment. We do not offer next day delivery services. Please allow 5-12 business days for delivery. · It is essential you provide a full, accurate STREET ADDRESS and a valid delivery PHONE NUMBER for delivery purposes. We do not ship to PO BOX and APO. · Couriers require a signature from the recipient for delivery, and this is a fast and secure way to have your products delivered. · Shipping Outside Australia : If there is VAT or any Import Duty to pay on the goods due to your country's import rules, the courier will present you with a bill at the time of delivery. In general you will need to pay any such bill to the courier before you can receive the goods. Any such charges are your responsibility and unfortunately we cannot offer advice or estimates about import fees or other taxes in your country.   About Us Welcome to Winshop. We are Australia sydney based seller and we offer a wide range of quality merchandise such as hi-tech gadgets, consumer electronics and a lot more from both local and international market. We ship internationally and all packages are sent as registered and insured. Some of our products are ship direct to your door from our reputable distributors located at Shenzhen and Hong Kong. We are real people and love to help and therefore if you have any questions regarding our products please do not hesitate to contact us. We are constantly working hard to make sure that you have a great service and great online shopping experience. We hope you have a great time catching some of our products. Thank you! Return and Warranty Policy ·     All return shipping fee will be paid by customer unless we sent out the wrong item. ·     Warranty is offered directly by the manufacturer in china. Any returned goods where you are requesting a repair/replacement under the manufacturer warranty period, the shipping cost returning the product is payable by you. Winshop will pay the shipping cost to return the replacement / repaired under warranty item or part back to buyer. OR; buyer may send the faulty unit back to Winshop's Australia address and we will help forwarding the item to the manufacturer for repair or replacement. The customer will need to cover shipping fees both ways (sending and receiving) if item returned to Winshop's Australia address. ·     If the item cannot be repaired or exchanged, Winshop will refund you what you originally paid less shipping fee. ·     Physical damage to a product due to customer improper use invalidates the warranty. ·     If you experienced any problem with a product bought from Winshop, contact us first and we will do our best to advise you. Most of misuse / technical / installation problem can be solved via email without you have to return the item. ·     Any returns must be discussed with us in advance, and authorized so they are sent with the correct paperwork. ·     If an item is listed with "as-is" there is no warranty privileges. Contact Us       Please feel free to contact us if you have any questions. You can send us email at service.winshop@gmail.com or through Ebay. Mostly we get back to you within 48 hours. Some replies make take longer (depending on the questions) but we are trying hard to get back to you promptly. We don't believe sellers should ignore their customers. We will do our best to deal with your enquiries promptly and helpfully.