• The winning Bidder is to send payment in full within 3 working days of the Auction ending.
• We accept the following methods of payment: Bank Deposit, Paypal, Money Order (Please no personal Cheques), and Credit Card Payments (phone 02 4577 5028).
• All Non-Paying Bidders WILL be reported to eBay and negative feedback may be left.
• Please leave your ebay user ID as the description when making online transactions so your payment is easily traced.
* If you are not available for delivery, please advise an alternative address for delivery when completing your ebay purchase to ensure you are not charged twice.
* If we sell out of your item in store or for any other reason there is a delay with the posting of your item we will contact you with an ETA.
* We are proud to announce that Bubs & Tots are partnering with a reliable courier service with competitive pricing for your advantage. This change of carrier will ensure a smoother and more hassle free delivery.
* We want you to receive your product as quickly as possible! Your goods will be sent on the next shipping day after your payment has been receipted.
* Shipping days are Monday, Wednesday, Friday.
* Feedback will be left promptly and your prompt feedback is also appreciated.
* We encourage you to choose pickup at check-out (via email to us) so you can enjoy instant delivery, experience courteous warm assistance from our nursery consultants and explore the popular product range at our McGraths Hill store.
* Please ensure that you provide a street address for all items purchased, as many of our items are too bulky to post and couriers must have a street address.
* All prices listed include GST.
* The successful bidder must make full payment within 3 working days from the date of your successful bid.
* Shipping days are Monday, Wednesday, and Friday. Please allow 3-7 working days for delivery, especially for remote areas.
* As we are a busy retail outlet, we sometimes sell out of your item in store before we have a chance to remove the listing. If we are unable to promptly ship your order, you will be notified via email of the expected delivery date.
* The seller takes all reasonable care to ensure your product leaves our store quickly and in good condition but is not liable for any loss, theft or damage to any goods. The purchaser is strongly advised to take insurance on their purchase.
* Any goods damaged upon arrival or incorrectly supplied may be returned to us within 7 days of arrival at seller's cost (excluding damage during transit) and will either be replaced or repaired by the manufacturer at the sole discretion of the manufacturer. Also note, the seller acts as an agent for the manufacturer in this case and assumes no liability for the fault/damage. Any faulty goods after the initial 7 day period and within the manufacturer's product warranty may be returned to us, noting that postage/courier costs to and from our store will be at the buyer's cost. Please confirm your intention to return a product by phoning our store on 02 4577 5028. If the seller agrees to a product return, the seller reserves the right to organise a courier/postage for return.
* At Bubs & Tots, we believe that you, the customer, come first. We are committed to excelling with our customer service. Should any mistake occur or if you have a problem with your order, please email us promptly as we'd welcome the opportunity to rectify the problem before you leave feedback. We will endeavour to do all we can to assist you within the guidelines given above.
Bubs & Tots Customer Service Team.
For all Mums, Dads and Grandparents:
Bubs & Tots has access to everything your baby or toddler needs. If we don?t have a product you want, we will order it for you (or a very similar product with your permission) at a competitive price. We only sell the best brands in baby and toddler products which meet applicable Australian standards. You will not be disappointed with the quality of our products. Our staff members are experienced mothers and retailers and can relate to the busy schedules of parenthood.
You can shop from the convenience of your own home and still receive our excellent customer service. Alternatively, you can visit our shop at McGraths Hill, visit our website, or call us on 02 4577 5028.
We are a trusted seller with a 100% positive feedback rating (see our feedback). Browse our listings and pick up a good buy that is still the best quality.
If you have any questions or enquiries please feel free to either send us your question through ebay, visit our website and follow the links to contact us, visit our instore location at Unit 18, 5B Curtis Road, McGraths Hill, 2756, or call us on (02) 4577 5028. We will answer all questions as promptly as we can.