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Delivery All parcels under 22kg and/or shorter than 1 meter will be shipped using Australia Post registered mail. Insurance is mandatory and included in postage costs.
All parcels above 22kg and/or longer than 1 meter will be sent using a courier company of our choice. These parcels cannot be sent to a PO Box address.
Goods are shipped once payment is received in full.
If you are unable to unload the goods at your end due to their size, please request a tailgate truck at an extra cost of $85.
We strongly advise all customers that they provide a mobile contact number for couriers to call and provide a delivery address where someone is available to sign for the goods during business hours. All courier companies will attempt delivery of your goods once. If no one is home when delivery is being attempted, a note will be left in you letter box. Best Buys Online is not responsible for second deliveries. All second deliveries need to be directly organised with the courier company and paid for before goods are delivered.
As Best Buys Online has no control over goods once they depart our premises we cannot accept liability for losses or damage during delivery.
Once the item has left the premises we are unable to provide exact delivery date or times. However all tracking details are forwarded via email upon dispatch and customers are welcome to contact the relevant freight company, or we are happy to attend to any queries you may have.
A signature is required for all deliveries.
Combined Postage
A 50% discount is offered off the postage cost of any additional items purchased within several days of the initial purchase. In order to benefit from combined shipping, please make payment for the combined purchase at the same time. Ensure to reference your payment with your username or one of the item numbers.
Conditions
1. The combined package cannot exceed 22kg in weight and/or 1 meter in length as this offer only applies to items being posted via Australia Post. 2. Full postage will be charged for the item with the highest shipping cost. The discount will then apply to the items with the lesser shipping cost. 3. Please finalise final purchases within 5 days of the initial purchase to be eligible for the combined postage discount.
Larger items to be shipped by transport companies cannot be combined or discounted as these items are charged on a cubic volume and weight basis.
Can I pick-up the item!
Best Buys Online is now happy to offer pick-up from our Dandenong warehouse. We are open for pick-up from 9.30am to 4pm Monday to Friday. Please feel free to contact us for our details. The address can also be found on the checkout email.
We do require payment to be processed prior to pick-up.
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