Terms & Conditions

Your use of this site or purchase from Hercule Health Fitness Supplements / A1 Supplements indicates your acceptance of these terms and conditions.

We reserve the right to make changes to this web site and these terms and conditions at any time without any prior notice.

Hercules Health Fitness Supplements / A1 Supplements is the service provider; it is also referred to as "us" and "we".
Customer is the person or organization who purchases or seeks services from us; it is also referred to as "you".

Disclaimer

Information and statements on this site are not intended to diagnose, treat, cure, or prevent any disease. No warranty is made that any information on or linked to this site is complete and/or accurate.

The information on this site is not a substitute for medical advice. Always seek the advice of your General Practitioner, other medical practitioner or qualified health provider when taking any vitamins or supplements.

You take full and total responsibility for what you do with this information and any resulting outcomes from your actions.

Neither Hercules Health Fitness Supplements or A1 Supplements nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site & our store. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Returns

Hercules Health Fitness Supplements will accept returns on UNOPENED products for up to 30 days after you have received them for a full refund of the original purchase price (not including original shipping fee). WE WILL NOT, under any circumstances, accept any returns on already opened items. We are not a try and buy store. Since every individual has different perception of what does and doesn't taste good, opened products will not be accepted for return as a result of dissatisfaction with taste, dissatisfaction with product results, etc. Disatisfaction with opened containers must be handled directly with the manufacturer of the product. Once we receive your items we will issue a refund in the form of a credit to your credit card? Paypal/ Bank account.

Shipping and Handling charges are non-refundable and the purchaser will pay for return shipping. No product returns will be accepted after 30 days.

Returns - Process

You must call us during our normal business hours for a return authorization and instructions from one of our customer service representatives prior to returning any merchandise. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. We do not allow any nutrition bars to be returned for credit. A return authorization must be given or we may refuse the package. A 10% restocking fee will be applied for unopened merchandise returned within 10 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 10 days. No product returns will be accepted after 30 days.

Backorders

From time to time we may experience product shortage due to high volume of sales. Most often the product is on back order from the manufacturer. We will notify you via email or phone immediately if we do not have on-hand stock to fill your order. We ask your patience in these situations. These are rare instances but can happen on occasion.

Copyright

Content, logos, slogans, trademarks, copyrighted materials, or other intellectual property belonging to Hercules Health Fitness Supplements & A1 Supplements may not be used without express written consent.

Shipment & Lost Shipment

VERY IMPORTANT MESSAGE: We do not accept any responsibility for lost shipments and or damaged shipments. We strongly recommend customers purchase express shipping as this provides on line tracking and tracking numbers for your order.

For EXPRESS SHIPPING orders we are able to provide the most secure and safest way to ship your products to you. We offer secure shipping with Tracking Number and On-line Tracking real time. Deliveries will require a signature at point of delivery so no PO BOX please.  With Express Shipping we offer the most secure and fastest way to receive your product.

If purchasing REGULAR SHIPPING pls note that there is no tracking number provided, and no online tracking and no signature at point of delivery and thus under this method there is no responsibility from us for delivery or receipt and we are unable to show any proof of delivery.

We do not provide under any circumstances refunds for late deliveries.

Theraputic Goods Association /Theraputic Claim

HERCULES HEALTH FITNESS SUPPLEMENTS

 

Hercules Health Fitness Supplements is a member of the A1 SUPPLEMENTS GROUP OF COMPANIES.

A1 Supplements is an Australian own and Registered Business ABN 75 106 884 214.

We are the biggest eBay Supplements Store and we specialise in only the best brands at wholesale prices;

 

              

 

           

 

      

 

      OPTIMUM NUTRITION 

 

 

 

      

 

Our services:

• Over 2000 satisfied customers
• Member of Square Trade
• Same day shipping
• 99.9 % of our products are in stock for immediate delivery
• Large warehouse processing orders twice a day
• Over $ 400,000 dollars in inventory
• We offer Top Brands at Wholesale Prices
• We are customer focus and driven
• We offer advice and design Supplementation Strategies for you

OUR WAREHOUSE:

      

WE SUPPORT ALL AUSTRALIAN DEFENCE FORCE PERSONNEL & SHIP PRODUCTS FOR ADF PERSONNEL BOTH LOCALLY AND OVERSEAS.