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We expect
payment within 7 days (please), if you can't make it in
that time let us know. Insurance is available at your
request for the cost of $2.50.
IMPORTANT:
Please
don't pay LESS or MORE than the total of your invoice,
as that also could lead to delays, if you accidentally
pay more don't worry we'll put a refund in your package,
if you pay less, we will contact you and let you know
You will
receive an automated email once we have successfully
located your payment, if you don't receive an email and
you have made payment it means we were not able to
successfully identify your payment.
When you
send us any email, allow us up to 48 hours for us to
respond before sending more emails. This saves us a lot
of time and effort which means we can serve you better.
YES, WE COMBINE SHIPPING ON
ALL OUR ITEMS
Please note
Items will not be shipped until payment has been
received. When your
order is posted you will receive a confirmation via
email.
Items are usually sent on the same day or next business
day that payment is received. Delivery time is usually
2-7 working days Australia wide, but please allow up to
10 working days for delivery in any case. We use
Australia Post & Couriers for deliveries depending on
your location.
(you
can fit other items in the same package for little
or no extra
cost eg stickers, glue stick, papers etc)
Once you are
ready to checkout please request total via email and we
will send you one invoice with combined postage which
will be much cheaper for you
- we will
do our best to make sure you get the cheapest postage
cost possible.
Once
feedback is received feedback will left for you right
away. Please remember our aim is to make you 100%
satisfied, so if you believe there is a problem please
let us know right away and we will help in any way we
can. |
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Scrapbooking Heaven AU
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