Payment
We accept PayPal Verified ONLY or Bank Transfer.
Shipping
1, Item will be sent out within 3-5days after clear payment by DHL or EMS with online tracking number. The shipment usually takes 3-5 business days by DHL,7-10 business days by EMS ( Business day not including Saturday 、Sunday and local public holiday), it depends on your location and customs policy. For Spain, Italy, Belgium, Brazil and some other countries, items will take longer time to arrive due to Customs clearance period.
2, Please note that delays caused by carriers we cannot be held responsible for. Shipping time is only estimated and not guaranteed. Please contact us within 15 days if the item is not arrived first, we will reply you within 24 hours.
3, Add your phone number in your address please, the post man need it for a Express shipping.(Very Important !!!)
4, We ship to PayPal's address ONLY. Please make sure your address in PayPal is matched with your shipping address before you pay.
5, We will send it with low price and gift,But if there exits any tariff, you will pay for it.
Warranty
1, All phones enjoy 1 year warranty from the date of item arrival. Accessories are not included in warranty. Damage caused by misuse, negligence, accidental, any unauthorized repair or tampering, will not be covered.
2, Malfunctioning within 7 days after receiving the item: All the items are tested in good condition before sending out to buyers. If buyer found the item is malfunctioning or dead on arrival, please inform us with 7 days after receiving the item. If we confirmed replacement is needed, we will cover the shipment charge for sending out the replacement to buyer. Buyer will be responsible for returning fee.
3, Malfunctioning after 7 days and within warranty period: No handling charge is needed for repairing. Buyer is responsible for both returning fee and shipment charge for sending out the repaired item to buyer.
4, Payment refund within 7 days after receiving the item: If seeking a payment refund within 7 days after receiving the item, please inform us. After we confirmed, buyer need to return the item within 1 week. No restock fee is charged if the item returned in good condition and original packaging. Shipping charge is non-refundable. The item price will be refunded only after item is received and confirmed in good condition.
Feedback
If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
If you plan to give us a neutral/negative feedback, please write to us immediately so that we can do our best to resolve your problem.
Contact Us
skype:trisparkle