Claims MUST be made w/in 7 days of receiving. WRONG ITEM-contact us. CHANGE OF MIND-after items have been posted,20% restocking fee. NON REFUNDABLE-Personalised candles, customised items, and clothing. If parcel is damaged-WE TAKE NO RESPONSIBILITY ON SHIPPING MISSHANDLING. contact AUST POST on 131318.Save all packaging materials.Postage charges CAN NOT be refunded.Returned items must be received in their original packaging,unused and in perfect condition. NO exchange if not reported w/in 7 days |