We try to despatch items within 1-2 days of receiving payment payment.Where this is not possible we will notify you via email when your parcel should arrive.We use Australia Post eParcel service,which is  traceable online,and  requires someone to sign for the parcel on receipt.Item will be left at the nearest Post Office if nobody is available to sign at the delivery address.All items are securely packed to protect them in transit,and an email confirmation will be sent once the item is despatched.

We accept payment via Paypal (including Credit card),or direct deposit into our Commonwealth Bank account.Account details will be displayed during checkout process,so please use ebay checkout system to complete purchase.Please allow up to 3 days for deposits from banks other than Commonwealth to arrive in   our account.Please use your ebay user ID as a reference when paying via bank deposit,as delays are caused in multiple item listings,as we have to wait until everyone has paid if we cant identify your deposit.Our telephone number will also be sent with the"winning bid"email from ebay,so please contact us if having problems with payment. All prices listed by us are GST inclusive. 

Your bid is a legally binding contract,so please do not bid if you dont intend paying,as we are forced to report it to ebay to get the fees refunded,which will also result in a strike against your account for non payment.

All our items come with factory warranty-check item description of listing for details.As we deal with several manufacturers and distributors,who all have different warranty return procedures,should warranty claim be required item should be returned to our Sydney office,where it will be inspected and forwarded to the manufacturer or distributor for repair or replacement.

The Mp3 Outlet Store is a GST registered Australian Business(ABN 40 665 528 054) located in Sydney.GST is included in the total price of our listings,and a tax invoice will be issued via email as soon as we have received payment. As a registered business your statutory rights as a consumer are protected by law under the Trade Practices Act,so you can buy from us with the same confidence and rights as any other retail/department store.We have also been awarded Gold powerseller status by ebay,for our committment to customer service and satisfaction.