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Customer Service
You may check your order status anytime by contacting info@lingsmoment.com For AOL, Yahoo and Hotmail users, please make sure that your mail filters are off or set to accept emails from info@lingsmoment.com Winning bidder will receive Order Confirmation Email within 12 hours after auction
Payment Options
Ling's Moment accepts the following forms of payment: Paypal Payment - paypal@lingsmoment.com
Shipping Policy
Tracking number will be provided for every shipment
Shipping & Handling - AU$49.99 Since our designers are located in Hong Kong. All products are made and shipped out from Hong Kong to our headquarter in Los Angesles, CA, where we control the quality of the product. FPO,
PR, GU, VI & International Shipping - AU$49.99
Insurance Rate
Due to the fragility of the product, insurance is mandatory and has already been included in the S/H fee
Return Policy
Due to the One-of-a-kind nature of the product, we do NOT accept return or exchange. However, we promise to make the final product according to your preferences and requirements. If the package was damaged during delivery, we will take 100% responsibility to fix and replace it for you at NO charge.
Note
Serious buyer only Payment must be received within 7 days of auction close. Unpaid auction will be forfeited after 10 days and a Non-Paying reports will be filed against Non-Paying Bidders Please make sure you have carefully read and agreed to the terms and policy listed above before making an order You are entered into a legally binding contract to purchase the item if you are the winning bidder. Request to cancel bids will not be honored. |