Fits Dell Dimension 3100, E310, 5100, E510, 5150, E520, E521

Genuine Dell Power Supply 305W • Guaranteed!

Also for OptiPlex GX320, GX620 Towers

• We Ship VERY Quickly! Most items are shipped within 1-2 business day of your Cleared Payment! If you order express shipping, need to change your address, or have a special request for your order, you should phone us immediately after purchase so your concerns can be met before the item flies out the door! Call 512-642-6810!

• You will receive notification of shipping when your label is created, including tracking information if available. If you have paid with paypal, you may be able to track your shipping progress through your paypal account. We will attempt to provide your tracking information in multiple ways, including email and via carrier notification. If you cannot locate your tracking information, please contact us.

• For orders valued over $200 USD and paid with PayPal, we will ship immediately if you have a Confirmed PayPal Address. If your PayPal address is unconfirmed or you would like shipment to an alternate address, you should contact us Before Payment or expect delays in your order processing. We do our best to minimize fraudulent transactions, any suspicious activity will result in further delays.

• If you pay via PayPal eCheck, we will not ship, nor will we even be aware of your order, until the payment clears! eCheck payments take 3-4 business days to clear, and we have NO CONTROL over this progress. Ordering express shipping but paying with eCheck is a common mistake! Buyers assume responsibility for delays due to eCheck payments.

• Combined shipping discounts are available for many, but not ALL items. If you have purchased several items, please message us to combine them and discount your shipping before making payment.

• We use UPS, USPS, and DHL as our carriers for Continental USA addresses. We want you to receive your items quickly, and WE WILL CHOOSE which carrier to use, even though eBay only allows their choice of carriers for calculated shipping. In most cases we will use the carrier(s) indicated in the listing, however there are many factors influencing our decision of carrier, including time of payment, projected delivery times, tracking options, etc, and we reserve the right to choose the final carrier. If you wish to specify a particular carrier, please contact us to make sure we can honor your request. If you do not agree to this policy, DO NOT BID!

• USPS offers relatively inexpensive express shipping for Continental USA addresses - however their definition of EXPRESS MAIL is not 'Guaranteed Overnight'. Instead, USPS Express Mail delivers in 'One or Two Days'. We cannot guarantee the delivery time for USPS Express shipments as 'Overnight'.

• We use USPS Global Priority Mail for most international shipments. We cannot guarantee the delivery time for USPS shipments despite the 4-10 days advertised by USPS. Customers should be aware we have had orders take up to 2 months for delivery. Please note that we cannot mark items as 'GIFT'

• Please expect to pay Additional Fees for any of the following situations:
      Shipping to Alaska, Hawaii, Canada, Mexico, Puerto Rico, APO, or International Addresses
      Expedited/Overnight Shipping - Yes we can ship it today and get it there tomorrow!
      Shipping to Post Office Boxes
      Shipping via your Specific Carrier, or via Third Party Billing
      All Specialty Services: Saturday Delivery, Insurance, Registered Mail, etc.
  

• If a customer receives an item that appears damaged by shipping, customer should contact us immediately for instructions.

• Generally, All Shipping and Handling fees are Non-Refundable except for special circumstances - see Warranty Terms below.

• We expect the winning bidder to be responsible for ALL shipping/handling costs! These include purchasing the original shipping of the order, purchasing any return shipping, purchasing shipping upgrades, determining and paying for any Customs Fees, Special Taxes, Shipping Change Fees, or Additional Delivery Attempt Charges, etc. Please inquire for more information.

• The shipping cost posted on the listing is the cost we charge to ship. If the price appears too high, then please do not bid on this item - shipping costs are not negotiable or refundable after the sale. In fact, we may need to assess additional shipping charges for certain situations.

• Local pickup for orders under $100 is a flat $5 per visit. Many buyers do not understand why this is done by most eBay sellers, but the reasons are simple. We are not a retail outlet, but only a warehouse with a tiny office setup for shipping. In the same time it takes a shipping employee to greet a walk-in customer, find his item, take his payment, show other items, tour the warehouse, make small talk, exchange business cards, and shove out the door, he could have shipped 20 regular items. If we had customers lined up outside the door, it would be a different story, we would buy a cash register and put in automatic doors. Instead, 1-2 customers per day is more of a minor interruption. However, we do offer the service in case you need your item today, otherwise please pay the regular postage and it will be there tomorrow!

• THE RED PLANET 30-DAY GUARANTEE: Buy with confidence! We test and guarantee our electronic products! The product description in each listing will indicate if the item is covered under this guarantee and for how long, otherwise the item is sold AS-IS with no returns. Please read our guarantee policy carefully before bidding. Purchasing items from Red Planet Trading includes agreeing to these terms - if you do not agree to abide by these rules, please do not bid!
  
  - If a buyer receives a malfunctioning product upon arrival(DOA reported within 3 days of delivery), the product will be replaced(cross-shipped if customer provides his return tracking info) with an identical(or better) product provided the malfunctioning item is returned at customer expense to Red Planet Trading within 30 calendar days of payment. If there is no stock available to replace the DOA product, Red Planet Trading will offer a FULL refund (including original shipping). This is the only case where shipping is refunded. There are some exceptions to this rule, see 'Nature of this business' below.
  
  - If a product covered under this guarantee arrives in working order but malfunctions during the guarantee period (30 days from payment clearing date unless explained otherwise in the listing), then the product may still be replaced or refunded however the buyer is then responsible for the cost of ALL shipping and handling. Original shipping will not be refunded, and additional shipping is required to send replacement units. We cannot ship endless replacements at our cost for warranty items. If a covered item fails within the guarantee period, we will honor the warranty and replace the item, but buyers should expect to pay for replacement shipping. Our guarantee ends promptly at the end of the period, and we simply cannot extend service indefinitely.
  
  - ALL returns must have prior authorization, please contact us via email to initiate a return.
  
  - Due to the extreme cost of shipping, our Red Planet Guarantee does not apply to International Orders. If you are an international customer with a problem, please contact us regarding a solution.
  
  

• RETURNS: Returns are accepted on the following conditions:
      - The product is covered by our Red Planet Guarantee (Read the listing and see the guarantee policy details above)
      - No returns are accepted and no refunds processed after 30 calendar days of payment.
      - All returns must have prior authorization, contact us for RMA instructions.
      - Unless instructed otherwise, all returns must be repackaged as originally shipped including all accessories/manuals/software.
      - Customer pays for all return shipping costs.
      - Returns due to customer errors/issues such as ordered wrong item, changed mind, etc. are assessed a restocking fee.
      - Please include documention such as original packing slip with the return to indicate your ebay identity and include correspondance emails or other notes explaining the reason(s) for the return.
      - Some defective items are not worth returning, or should be kept to compare to replacements - inquire before returning items.
      - Tracking info on returns is required for cross-shipped guarantee replacements.
      - Refunds are processed only after returns are received and tested(if applicable).
      - Address returns to:

               Red Planet Returns
               108 Tradesman Drive Suite A
               Hutto, TX 78634  USA

  
  

• NO MANUFACTURER WARRANTY: Buyers assume there is NO MANUFACTURER'S WARRANTY unless specifically explained in the listing's product description. If there is a time-sensitive manufacturer's warranty, it is the buyer's responsibility to acquire and exercise their warranty rights via the manufacturer, not via Red Planet Trading. In general, our Dell branded products do not come with any Dell warranty, all items were purchased from recycling vendors, never from Dell! If buyer contacts Dell, they will not recognize any warranty related to any products sold by Red Planet Trading. However, product warranties for many of our products are available through squaretrade.com after purchase.
  
  

• SUPPORT: Technical support for products and related software is not provided by Red Planet Trading. We are happy to answer a question or two when able, but we are unable to provide extensive support to diagnose your issue or optimize your performance. For detailed assistance with products, buyers must contact the manufacturer or acquire local support at their own expense.
  
  

• FEEDBACK POLICY: Our Feedback system is automated, and will leave positive feedback within 12 hours after receiving your positive feedback. Before leaving negative or neutral feedback, we strongly suggest you contact us with your issue and we will do our best to make you a satisfied customer. We offer some of the best customer service on eBay, there is no reason not to be satisfied!
  
  

• COMPLAINT POLICY: We work hard to earn your loyalty, your positive feedback, and your $$ by providing honest product bargains and backing them up with the finest customer service we can offer. Our machine runs perfectly over 99.5% of the time, as our reputation suggests. However, there are occasional product issues, human errors, and unforseen shipping problems that appear from time to time. Fortunately, we have a whole department dedicated to meeting your needs after the sale! So, if you experience a problem, help us help you by contacting us for a solution first. Do not leave negative feedback, leave poor ratings, file eBay complaints, file PayPal disputes, or chargeback payments before contacting us, or we will be forced to play by eBay/PayPal rules - which in the end are never as satisfying.
  
  

• THE NATURE OF THIS BUSINESS: Please read and understand the following information regarding the purchase of our used/refurbished items and how it might create exceptions to our rules:
  
  A large part of our business is selling(recycling) used computer components. Customers are very attracted to our super low prices on high quality items!   However, as plain as it sounds, our used/refurbished items are not new!!  We do routine testing of all of our used items before shipping, however we do not spend 24 hours testing each item nor do we plan to test every aspect of every item in every situation. All items ship as working units, but occasionally an item will arrive dead or fail within a very short time. THIS IS THE NATURE OF THIS PURCHASE! Our customers must acknowledge this basic risk when purchasing used items. If receiving a defective product on the first shipment is completely unacceptable, DO NOT BUY A USED ITEM - INSTEAD BUY A NEW ONE!
  
  Yes, of course we offer EXCELLENT CUSTOMER SERVICE, and will try to solve your issue right away! Our warranty is designed to cover your item failing for a very short period after ordering. We offer refunds and ship replacements regularly, however customers should not expect Rolls Royce Service on a Dirt Cheap Item!!!
  
  We can only do so much for your order and we can only stay in business if we stick to our rules for servicing our products.. Our 30 day guarantee must end at 30 days from purchase, not when the buyer finally gets around to using his order, and not at 30 days of actual use of a product. Please buy a third party extended warranty if you are concerned about your order failing at day 31.
  
  We cannot ship endless replacements at our cost for warranty items. If you have had your item for a couple of weeks and it fails, we will warranty the item, but expect to pay for shipping a replacement item to you.
  
  If it costs much more to ship your item than the item itself costs, then SHIPPING IS NON-REFUNDABLE - PERIOD. This is not an attempt to cheat you, but an unfortunate fact of this type of purchase. If we were to refund shipping in every case, we would quickly go out of business.
  
  
  

• If you have any questions about any of our items, contact us via phone: 512-642-6810 or via email. (sales@redplanettrading.com).

• Our normal office hours are 9 AM - 5 PM Central Standard Time, Monday-Friday. We are closed on weekends and holidays.

• Our address is RED PLANET TRADING - 108 TRADESMAN DR SUITE A - HUTTO, TX 78634 - USA

• Our fax line is 512-642-6896

• Our credit card payment form is Secure Online Webform.

• For more information please visit our website.