In the event of the item not being as described, cancellation is available. In order to cancel you must inform us within a period of 7 days starting on the day after the goods are received by you. In case of cancellation, we will return the payment to you within 30 days of the cancellation. If the goods have already been despatched to you, prior to cancellation, you should return the goods to us at your cost. On receipt of the returned goods, a full refund of the amount paid for the goods (but not the postage) will be issued. My policy is to give customer satisfaction - so if you have any problems please contact me and I will do whatever I can to resolve any issues –Thank you.