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Who is DREAM HI-FI?
DREAM HI-FI is a division of DWAY Corporation Pty Ltd, a reliable company that has served tens of thousands of happy customers in Australia.
Do you issue a tax invoice for the item?
Yes, we will email you a tax invoice / receipt when we receive your payment for the item.
What is your shipping method & delivery time?
Our standard shipping method is Road Express by couriers to anywhere within Australia.
The delivery will take 1 - 10 business days from shipping date depending on destinations.
A signature is required for shipments upon receipt.
Our courier companies will NOT deliver to PO Boxes.
When will you send out my item?
Usually, items will be sent out on the same day or next working day after we receive your payment.
A dispatch notice will be emailed to you shortly after dispatch.
I am new to eBay, what should I do after winning this auction?
The following is the whole transaction process:
1) eBay will send you a winning notice by email at the end of the auctionl.
2) We will also email you a winning notice, giving you the total amount including shipping charges.
3) You need to pay for the item by PayPal within 3 working days from the end of auction or sale.
4) We will email you a tax invoice / receipt when we receive your payment.
5) We will email you a dispatch notice shortly after the item is sent out.
6) You or somebody else on your behalf need to sign for the delivery. (If no one is at home to sign for delivery, you need to contact the courier immediately to make alternative arrangement, otherwise, the item will be returned to us.)
7) Leave us a positve feedback and we will do the same immediately. (In the unlikely event that you are not satisfied with the purchase, please contact us before leaving feedback, we are confident that our customer service team will solve the problem for you.)
8) Sit back, put your legs up and enjoy your purchase.
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