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PAYMENT DETAILS |
PAYMENT METHODS |
- Contact has to be made within 3 days of sale.
- Payment has to be made within 7 days of sale.
- ALL NON-PAYERS will be awarded a ebay strike and will recieve NEGATIVE feedback for their efforts.
- If picking up from our shop please pay at time of picking up. Pick-ups have to be done within 7 days of sale.
- DO NOT BID unless you are going to go through with the sale.
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- Bank Deposit: (All banking details are forwarded upon winning the item) Please put your " EBAY USER NAME " in the bank transfer description. NOT the item number. Some banks won't allow letters in the description. If this is the case PLEASE contact us with the reference number you used. Not following these instructions WILL slow down sending out your item out.
- Credit Card: We accept Mastercard and Visa credit cards. Please contact us on our shop number. (Number wll be forwarded) All credit card payments are done over the phone via our shop merchant machine. Credit card details will not be accepted over the net due to security reasons.
- Money Order: Please make all money orders out to Mr Boats
- Cash: If picking the item up from our shop.
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POSTAGE AND HANDLING |
WARRANTY & RETURN POLICY |
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All Items(Except for oversize) are sent by Australia Post EPARCEL. Each item has a tracking number and has to be signed for when upon recieveing. We are able to track any parcel to avoid parcels going missing or fraudulant claims. We will only track items 14 days after dispatch.
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We offer on most items REGULAR post or EXPRESS post. We are not able to change your postage method.
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Postage costs are a flat rate through out Australia.
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Costs include: Postage costs, packing material and handling. If you do not agree with these costs PLEASE do not bid.
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We can only send items to your ebay address, NO EXCEPTIONS. If you like the item sent to anther address from the one in your account. Go into your ebay account and change your delievery address. This is a simple procedure for you to do.
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- WARRANTY: All NEW items come with a 1 YEAR MANUFACTURES WARRANTY unless otherwise stated. If you do need to claim warranty please contact us at our shop first. Then send the faulty item back WITH a copy of the RECIEPT (Original Tax Invioce) not the ebay transaction details. Any postage or frieght costs have to be paid for by the customer. NO EXCEPTIONS.
- Once again we are a GENUNIE AUSTRALIAN MARINE shop and all genunie claims will be honoured. To feel secure when it comes to warranty on ebay make sure you buy off people who have shop fronts, not backyard operators with warranty promises.
- RETURNS: If you are not 100% satisfied with your purchase for any reason we offer a 14 day MERCHANDISE Credit on most items(Please check the item listings for details). Please contact us first. All items have to be returned in there original condition. Unused and with a copy of your reciept.
- Postage & Handling fee is non-refundable. NO EXCEPTIONS
- Buyer pays cost of return postage.
- It may take up to 10 working days to process your return after we receive your item.
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FEEDBACK POLICY |
IMPORTANT NOTICE |
- If unhappy with our products or services PLEASE contact us first before leaving Negative or Neutral feedback. Let us try to rectify any issues that may be present. .
- If you still choose to leave an Negative or Neutral feedback, without giving us a chance to solve any problems, please understand your feedback will ALWAYS be responded by a NEGATIVE.
- So PLEASE try and solve any problems with us, before leaving negative, malicious, or hostile feedback.
- If you have any issues PLEASE contact us so we can try to resolve any issues.
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- Whilst every effort is made to make descriptions as accurate as possible, errors may unintentionally occur or specifications change without notice. We are not liable for unknown mistakes or changes to products.
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CONTACT DETAIL |
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- Ebay Usernane: mr_boats
- If you are unsure about something feel free to contact us. We will reply within Business Hours.
- Please do not assume anything if you are unsure. Always ask to make sure.
- Business hours are: Weekdays 8am-430pm and Sat 9am-1pm Sydney Time.
- IF YOU DISAGREE WITH ANYTHING WRITTEN HERE OR ON MY AUCTION LISTING PLEASE DO NOT BID OR PURCHASE FROM ME.
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