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We prefer bank deposit or paypal payments but also accept money orders and bank cheques made out to Escentially Mystic. If you prefer to send a personal cheque please confirm via email with us before bidding. We would prefer not to accept personal cheques but will in certain circumstances. Credit card payments are accepted via paypal.
Shipping:
Most parcels are sent via Express Post or Registered Post for larger items that do not fit into express satchels. Postage is $6.50 for up to 500gm and $12.00 for anything over 500gm ... total postage costs on all items within Australia will never exceed $12.00
Insurance:
Because all our packages have tracer numbers you are automatically covered if item goes missing in the post, however you will need to allow us time to check on status of your package and also remake your order.
Returns:
Please contact us if you are unhappy with your purchase before leaving feedback and we can discuss what options are best for both of us to rectify any problems amicably.
Please check descriptions and colourings properly before bidding and if in doubt email us with any queries prior to bidding. Please remember that different monitors display colours a little differently. It is unfair to any seller to leave negative feedback for issues that a buyer has not taken the time out to investigate.
For any queries before purchasing or bidding please feel free to email us. Our email address is:
*Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.
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