Important; Please read the terms and conditions below.
If you DO NOT AGREE to everything then do not bid. By entering a bid you confirm that you agree to our terms and conditions including the charges levied for delivery.
WE are not liable for any loss or damage caused by any purchase by the buyer. All items are sold with a description that is believed to be accurate and great care is taken in assembling the information. However genuine mistakes, errors and omissions are accepted by the buyer. If you are not sure of what is meant by a description, quantity or price please contact us for clarification prior to bidding. Any warranty given is for normal wear and tear and usage
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FEEDBACK:
We strive to resolve any issues you may have with your purchase so please contact us, if you have any concerns, prior to leaving negative or neutral feedback. As a measure of the trust and goodwill in our customers feedback is left for you as soon as payment is received.
RETURNS
We offer an unconditional returns policy. If you are not satisfied with your purchase, or you feel it is not as described we will refund your final bid price once you return the goods, postage costs are NOT refunded... If the item is faulty or not as described then we will also refund the postage however please do not send any item back until we have sent you a returns advice with our reply paid details. Any items returned without the returns advice will result in no refund of those costs.
GST
All prices include GST. A GST invoice can be supplied if requested
CHOICE
Generally where the bid offers various designs, colours, sizes and any other deviations then as per the auction web sites policy you will receive a mixture or one type. The exception is where rules allow you to select, however you need to let us know this choice on the confirmation of sale for where it says 'notes for seller'.
POSTAGE AND HANDLING FEES
YOU CAN CHECK OUR POSTAGE COSTS BY VISITING WWW.AUSPOST.COM.AU. WE DO NOT CHARGE A HANDLING FEE ON 95% OF OUR LISTINGS IN AUSTRALIA
We generally use Australia post’s eparcel service to send all our orders under 22 Kilos in weight sometimes we may use another carrier. In each case a signature will be required for the delivery, if no one is home then your item will be taken to your local post office or carrier depot for collection or re delivery (a card should be left for you but this does not happen every time) Generally orders can take 4-5 days (capital cities are quicker) for delivery however please do not contact us for non delivery until a period of 10 days has passed.
In assessing the postage charges we have tried to be as accurate as possible. Australia Post use a system of weight plus volume to arrive at a cubic weight. If you are not happy with the price charged for postage then please do not bid .
Save 50% on shipping charges for combined purchases. Full price shipping will be charged for the item with the highest shipping cost, other items will be charged at half price. (Australia only and only up to a total combined weight of 20 kilos. The items after this will attract the full rate for the highest price postage cost and thereafter 50% discount.
Pick up.
As we are a major importer distributor members of the general public are NOT permitted to access our warehouse so pick up is NOT possible
Overseas buyers. Please note the following:
PAYPAL PAYMENTS ONLY, ARE ACCEPTED. If you do not pay by paypal. DO NOT BID
We send by Air mail and the cost can be up to $32.00 a kilo. Shipping time is generally 10-14 days but items can be held up by your government regulations so please ensure you are able to import the item and make yourself aware of any import duties you may need to pay. We do not refund the shipping costs if an item is returned to us
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