WHY
PAY MORE? - ANY QUESTIONS CONTACT US TODAY:
FAQ's
Q. What are refurbished hair straighteners?
A. Refurbished hair straighteners are stylers that may have been a
display model or stylers that have previously developed a fault. Our highly skilled
technicians take care to bring the stylers back to perfect working order and replace any
and all parts that may have had a previous fault. In addition, all stylers have
brand new cables with Australia/NZ plug. We make sure all stylers that have come
through our hands are professionally tested, cleaned and certified. This means that
they are suitable for use in professional salons and therefore a great bargain.
Q. What if I am not happy with the condition of the styler, can I return
it for my money back?
A. We try to give an honest assessment of all our stylers and use our
grade system above to describe their condition, however we feel that the customer should
always be the judge and be reassured that if they are not happy for any unlikely reason
they can return the styler (in the condition it was originally sold) and we can offer a
refund of the cost of the styler. Any questions please contact us.
Q. I have a faulty GHD styler at home can you fix these?
A. Yes, we can fix most faulty GHD hair straighteners, please contact us
for more details.
Q. What happens if my styler develop a fault after I buy from you?
A. We are very confident that our stylers leave us in perfect working
condition, however just like when buying new electrical products occasionally there can
faults at some stage down the line. We offer a 3 month warranty on all our stylers
so if there is a problem during this period we will fix or replace any faulty stylers and
return them to you, after this time we are still here to help and can offer you a repairs
service at a very reasonable cost no matter how long you have had the styler. Salons
and other retailers do not offer you this and neither does the manufacturer, so you are in
safe hands.
ANY OTHER
QUESTIONS? - THEN JUST ASK WE ARE HERE TO HELP.
Payment
Information: Please make your
payment within 24 hours of purchase to avoid delays in shipping. As a Premier PayPal
member we are verified with PayPal as well as Paymate. We accept the following
payments:
1.   Pay with your credit/debit Visa or MasterCard online via via Paymate Express.
Fast and secure SSL online payments via Paymate Australia Pty Ltd (ABN: 91 093 528
002). No buyer registration or sign-up required.
2.  PayPal - by PayPal funds or credit/debit card. PayPal
is the fastest way to pay us online when it is funded by your credit/debit card or
existing PayPal funds. PayPal payment funded from your bank account
("eCheque") will take around one week to clear and will delay dispatch.
Australian buyers who prefer to use bank funds please use option 3.
3.  Bank transfer/deposit. Available to Australian buyers only.
If you don't have a MasterCard or Visa, or a PayPal account with immediate funds transfer,
please pay by bank deposit. Contact us for our bank details.
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Shipping Information: Dispatched as soon as practicable after
payment has cleared, normally within 2 business days.
- Australian buyers: Regular, Registered and Express Post are
usually available. Standard domestic delivery times by Australia Post apply.
We recommend Registered Post as it includes insurance, and as such we cannot be held
responsible for lost mail or damaged goods via regular post within Australia.
- Overseas buyers: Estimated shipment time to NZ and Pacific
is typically 3 - 5 business days via airmail. We cannot be held responsible for
delays or customs hold-ups or charges.
- Please verify your shipping address with us as we cannot be held
responsible for items not delivered due to missing details or an incorrect or unconfirmed
address.
- By purchasing you are agreeing to our postage & handling fees.
Please be aware that the postage & handling fees are not just for the price of the
stamp - they also include packaging materials and handling costs.
Returns: We offer a 14 day no obligation returns
policy, so if you are in anyway unhappy with the product within 14 days of receiving the
item you can send it back (in original condition) and we will refund the purchase price
minus a 10% restocking fee. Postage & handling fees and return postage costs are
not refundable. Please contact us first before returning items.
Warranty: All stylers come with a 3 month warranty,
so in the unlikely event of faulty goods please contact us first for the correct procedure
for returning items.
Contact Us: Please contact us with any questions - we
are here to help! If you have not received communications from us please check your
spam/junk email box as welcome emails can sometimes end up there. Our aim is to
provide 100% customer satisfaction, so please contact us to resolve any warranty or other
issues you might have before leaving any feedback.
Legal Note: Use of the 'GHD' trademark within this eBay
listing; GHD™ is a registered trademark of Jemella Limited. Any reference to
the trademark within this eBay listing is done only to depict the product listed for
sale. All images and graphics describing the products that we sell on this listing
have been photographed by ourselves for the purposes of a description of the service only
and we do not claim association nor any affiliation to Jemella Limited or any of its
trademarks. Copyright © 2009. |
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