Payment options:
- Paypal
- Bank Deposit (Bank Details shown at Checkout)
- Money Order
- Cheque (Order sent when Cheque clears)
- Cash on Pick Up
POSTAGE (ITEMS UNDER 3kg)
Via 3kg Satchel:
$11.00 AUSTRALIA WIDE EXPRESS, GET IT FAST (tracked)
$11.00 FASTWAY 3KG SATCHEL (IF ELIGIBLE) (TRACKED)
UNFORTUNATELY WE HAVE HAD MANY ITEMS GO MISSING WITH AUSTRALIA POST AND WE CANNOT CLAIM ANYTHING SO WE HAVE DECIDED TO SEND ALL OUR 3KG SATCHELS EXPRESS AS IT COVERS UP TO $50 AND IS TRACKED, ALL FOR $1.00 MORE THAN REGULAR POST AND YOU GET IT FASTER.
PICKUP IS AVAILABLE FROM MOUNTAIN CREEK, SUNSHINECOAST
We use Couriers WHEREVER POSSIBLE for delivery of items to QLD and NSW. If you think you may live in a courier serviceable area, please contact us for our best delivery quote OR do a Request Total from Seller at Checkout. We use Fastway Couriers.
The following applicable areas are serviced by Fastway Couriers:
· Brisbane & Caboolture | · Gold Coast | · Sunshine Coast |
· Bundaberg | · Hervey Bay | · Sydney |
· Central Coast | · Maryborough | · Toowoomba |
· Crows Nest | · Millmerran | · Tweed Heads |
· Dalby | · Newcastle | · Wide Bay |
· Gatton | · Northern Rivers | · Warwick |
· Gympie | · Port Macquarie | · Wollongong |
OUTSIDE OF THESE AREAS WILL BE SENT VIA POST.AUSTRALIA
If you are uncertain of your delivery cost, please do a Request Total from Seller at checkout.
DELIVERY TERMS
Please note that all satchels and parcels are delivered via courier where possible. We use Fastway Couriers and Couriers Please. All other satchels and parcels delivered via Australia Post. Our quoted delivery prices include a small fee for handling and packaging materials (i.e. bubble wrap, black wrap, tape etc).
We aim to get your parcel to your door as quickly as possible. On confirmation of payment (generally 0-48 hours after purchase, depending on method of payment), we have your parcel in the mail within 48 hours*. This excludes weekends, public holidays, and holidays which are clearly advertised on our store homepage.
*Please note that exceptions do occur on rare occasions (eg. Still in discussion with buyer re other purchases etc)
Our priority is ensuring you, the customer, are happy with your purchase and your overall experience with us. Therefore, within working hours, we are always available to speak with if you have any problems in relation to your goods, delivery or service. As our feedback record is important to us, PLEASE CONTACT US PRIOR TO LEAVING ANY NEGATIVE OR NEUTRAL FEEDBACK, AS WE ARE HAPPY TO RESOLVE ANY ISSUES REGARDING YOUR PURCHASE.
We do accept returns in cases where your product is found to be faulty, broken (due to mishandling during delivery), or if you have received an incorrect item, size or quantity. In these cases we will refund in full including postage.
We do not offer full refunds in cases where the buyer has changed their mind, ordered incorrect size by accident, or has used the product for an inappropriate purpose. In some cases however we will refund purchase price (excluding postage) if the product is returned to us in resaleable condition.
We specialise in Quality Hardware at Mega Cheap Prices. A huge range of Hand Tools inc Auto Supplies, Drill Bits & Sets, Gardening and Property Supplies, Industrial Castor & Trolley Wheels, Boat/Yacht Rope, Welding Supplies, Plumbing and General Supplies.
We endeavour to only stock quality items which we can sell to you at mega-cheap prices. If you have any queries relating to our products, please feel free to send your enquiry through to enquiries@mirchantgroup.com.
Mega Cheap Hardware Office Hours are - Mon to Fri 8.30am - 4.00pm AEST
We are closed during weekends and all public holidays.
Queries will be addressed during normal business hours, however we will endeavour to answer queries about items listed over weekends and after hours when possible.
Email: enquiries@mirchantgroup.com
Ph. 07 5444 6726
Fax. 07 5444 6729
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