Ikea White Wall Clock Rusch New

SHIPPING:

All items are checked, bubble wrapped and packaged securely before dispatch.

All items are sent recorded mail for your and our peace of mind.

We do provide discounts for multiple purchase so please contact us before buying.

All items will have a tracking number so please contact us if you require it.

Overseas buyers: We give postage price by weight not by vale of the item

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WE DO NOT POST TO GERMANY. This is due to Ebay and German customs rules which does not allow perfumes which is a prohibited item.

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RETURN POLICY:

Items can be returned within 7 days of receiving as long as they are unopened, unused.

All open items will incur a 50% charge.

Refunds will not be issued on postage for unwanted items.

PAYMENTS:

We accept Paypal payments. We will also accept postal orders and cheques. Items will only be dispatched once the cheques and postal orders have cleared.

DAMAGED ITEMS:

Report damaged items as soon as possible and photograph evidence will be required before we can take any kind of action.

LOST ITEMS:

Lost item refunds will only be issued once the post office has issued us a refund.

Please report to us if an item has not arrived within 7 days of our dispatch notice from ebay

COMMUNICATION:

Please contact us via email: remistore@yahoo.co.uk if you have any queries.

We also have a contact telephone number: 020 8123 6765.

We attempt to answer questions within 48 hours. However if we have not replied, it could be because we have either not received your email or we have replied but the email has not reached you. Then please contact us by telephone.

FEEDBACK:

It is always nice to hear that a customer is happy with their purchase. However if there is a problem please contact us and we can resolve the issue before you leave feedback.