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Fare information |
JetSaver and JetSaver Light~ |
JetFlex |
International StarClass & Promotional StarClass** |
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Cancellations |
Non-refundable |
No refund if you have upgraded to a JetFlex fare from another fare or if requested after the day of original scheduled departure.
JetFlex fares are otherwise refundable up to day of departure (including after flight has departed). A refund fee is applicable per passenger, per booking. See below for current fees. |
StarClass Promotional fares are non-refundable. No refund if you have upgraded to a StarClass Full fare from a StarClass Promotional fare or another fare. (or if requested after the day of original scheduled departure).
StarClass fares are otherwise refundable up to day of departure (including after flight has departed). A refund fee is applicable per passenger, per booking. See below for current fees. |
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Failure to check in on time |
Non-refundable |
If you wish to cancel your fare, see the information in ‘Cancellations’ above for refund rules.
If you do not wish to cancel your fare, some changes are permitted. Changes must be made on the same day (including after the flight has departed). See below for flight origin and destination changes, flight date or time changes and passenger name changes. |
If you wish to cancel your fare, see the information in ‘Cancellations’ above for refund rules.
If you do not wish to cancel your fare, some changes are permitted. Changes must be made on the same day (including after the flight has departed). See below for flight origin and destination changes, flight date or time changes and passenger name changes. |
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Flight Origin or Destination Changes |
Not permitted |
Changes permitted up to day of departure (including after flight has departed) ##. No change fees apply. You must pay any fare difference to rebook*~~. Change permitted through Jetstar Telephone Reservations, GSA or at the Airport. Not permitted on Jetstar.com. |
Changes permitted up to day of departure (including after flight has departed) ##. No change fees apply. You must pay any fare difference to rebook*~~. Change permitted through Jetstar Telephone Reservations, GSA or at the Airport. Not permitted on Jetstar.com. |
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Flight Date or Time Change through jetstar.com # |
Changes permitted up to 24 hours prior to departure. A change fee plus any fare difference to re-book*~~ is applicable per passenger, per flight change. See below for current fees. |
Changes permitted up to 24 hours prior to departure. No change fees apply. You must pay any fare difference to rebook*~~ |
Changes permitted up to 24 hours prior to departure. No change fees apply. You must pay any fare difference to rebook*~~ |
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Flight Date or Time Change via Telephone Reservations, GDS, GSA or at Airports |
Changes permitted up to 24 hours prior to departure. A change fee plus any fare difference to re-book*~~ is applicable per passenger, per flight change. See Below for current fees. |
Changes permitted up to day of departure (including after flight has departed) ##. No change fees apply. You must pay any fare difference to rebook*~~. |
Changes permitted up to day of departure (including after flight has departed) ##. No change fees apply. You must pay any fare difference to rebook*~~. |
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Passenger name change |
Changes permitted up to 24 hours prior to departure. A change fee plus any fare difference to re-book*~~ is applicable per passenger, per flight change.
Change permitted through Jetstar Telephone Reservations, GSA or at the Airport. Not available on Jetstar.com. See below for current fees.
Name changes must be made per passenger, per booking and cannot be made per inbound or outbound flight only. |
Changes permitted up to day of departure (including after flight has departed) ##. No change fees or fare difference applies.
Change permitted through Jetstar Telephone Reservations, GSA or at the Airport. Not permitted on Jetstar.com.
Name changes must be made per passenger, per booking and cannot be made per inbound or outbound flight only. |
Changes permitted up to day of departure (including after flight has departed) ##. No change fees or fare difference applies.
Change permitted through Jetstar Telephone Reservations, GSA or at the Airport. Not permitted on Jetstar.com.
Name changes must be made per passenger, per booking and cannot be made per inbound or outbound flight only. |
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Earn Qantas Frequent Flyer points and Status Credits ^ |
No |
Yes (except Jetstar Pacific (BL) flights)
Points are earned at the Qantas Economy rate (1 point per mile) |
Yes
Points are earned at the Qantas Business rate (1.25 points per mile) |
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Booking validity |
Unlimited, provided permitted changes are made within the applicable time limits. A seat must be held at all times (no open bookings). |
Unlimited, provided permitted changes are made within the applicable time limits. A seat must be held at all times (no open bookings). |
Unlimited, provided permitted changes are made within the applicable time limits. A seat must be held at all times (no open bookings). |
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Bookings through Telephone Reservations, GSA or at the Airport |
New bookings and bookings made through Jetstar.com but subsequently changed through Telephone Reservations, GSA or at the Airport, booking fees apply per passenger, per flight. See below for current fees. |
New bookings and bookings made through Jetstar.com but subsequently changed through Telephone Reservations, GSA or at the Airport, booking fees apply per passenger, per flight. See below for current fees. |
New bookings and bookings made through Jetstar.com but subsequently changed through Telephone Reservations, GSA or at the Airport, booking fees apply per passenger, per flight. See below for current fees. |