PAYMENT POLICY:
Payment must be made within 7 days of the auction ending. If the buyer fails to pay or contact us after the auction ends, negative feedback will be left and the buyer will be reported to ebay for further action.
PAYMENT METHODS:
1. WE PREFER Direct Deposit - to our WESTPAC account (please allow 1-3 days for funds to clear). Please leave item number or E-Bay user name as payment description.
2. Pay Pal
1. We offer FREE postage within AUSTRALIA on all shoes. Items are posted from Bentleigh, Melbourne via Australia Post. Items are posted unregistered and will take approximately 2-4 days to reach most destinations.
NO RESPONSIBILITY WILL BE TAKEN FOR ITEMS LOST OR DAMAGED DURING SHIPPING!!!l
For $8 we offer to register and insure your item. This is optional, however, it does provide a peace of mind.
Items will be posted within 32 hours of receiving payment.
2. INTERNATIONAL BUYERS - We are happy to ship to most countries. Shipping cost will be approximately $48 for first item, $18 for every additional item. PLEASE CONTACT US FIRST TO CONFIRM WHETHER WE WILL SHIP TO YOUR COUNTRY AND THE COST OF SHIPPING.
It is very important to us that you are completely satisfied with your new purchase and our service. If you are unhappy with something please give us a chance to rectify the problem!!!
BE KIND TO YOUR WALLET. IF YOU CAN'T AFFORD TO BUY IT, RESIST THE URGE TO BID!
We would appreciate if you make you decisions wisely, as we will not accept returns if you simply change your mind. Returns will only be accepted if the item is significantly different to the description in the listing or found to be faulty (this should not happen as we inspect all items before shipping). The return postage will be the responsibility of the buyer.
All of our products are brand new and 100% authentic, and most of the time come in original box/package unless stated otherwise in the listing.
BOXES - Most boxes are in excellent condition, however, some boxes may be damaged (THIS DOES NOT AFFECT THE SHOES).
Some boxes have had their lids removed. Some suppliers are not allowed to export their products. To overcome this obstacle they now remove the lids from the boxes, and classify them as seconds to allow for export. THIS does NOT affect the qualiy or condition of the products!!!
If the condition of the box is important, please contact us before bidding, and we can give you a more detailed description.
We do not buy our product from China or Asian countries where risk of counterfeit products is high. We source our products from Australian, European and American markets. This means that majority of our shoe are not available in Australia, and you will stand out!
Contact Info:
If you have any questions please ask them BEFORE you bid. You can contact us on designerbrandsmerchant@yahoo.com
We will aim to answer back within 12 hours, please allow an extra day on the weekends and public holidays.