REFUND POLICY IF YOU ARE NOT HAPPY FOR ANY REASON, PLEASE EMAIL FOR EXCHANGE OR REFUND OF PURCHASE PRICE IMPORTANT  WE  GLADLY REFUND THE PURCHASE PRICE IN CASH IF YOU RETURN THE ITEM   ANSWERS TO EMAILS CAN TAKE SEVERAL DAYS AS WE GET SOME DAYS UP TO 500 EMAILS    JEWELLERY IS HAND MADE ON OWN PREMISES. ALL NATURAL OPALS COME FROM OUR OWN MINES. PLEASE LOOK AT SELLERS OTHER AUCTIONS AND EBAY STORE, THERE ARE LOTS MORE BARGAIN PICTURES ARE TAKEN WITH A SCANNER AS DIFFERENT MONITORS DISPLAY DIFFERENT COLOURS ,THE PICTURE YOU SEE ON YOUR MONITOR CAN DIFFER IN COLOUR FROM THE ORIGINAL PICTURE ALL MEASUREMENTS ARE  A  INDICATION OF THE SIZE ONLY . COLOUR MAY VARY ON DIFFERENT MONITORS. INSURANCE IS OPTIONAL AT BUYERS REQUEST AND EXPENSE . WE ARE NOT RESPONSIBLE FOR LOSS OR DAMAGE IN TRANSPORT, ONCE THE PARCEL IS POSTED, IT IS AT THE BUYERS RISK, ONLY INSURED ITEMS WILL BE REPLACED IF LOST OR DAMAGED IN TRANSPORT. WE WILL EMAIL WITH PAYMENT OPTIONS AND DETAILS NOT LATER THAN 24 HOURS AFTER THE AUCTION ENDED. THE WINNING BIDDER MUST CONDUCT US WITHIN 3 DAYS AFTER THE AUCTION ENDED. IF THERE ARE NO OTHER ARRANGEMENTS AGREED ON,  PAYMENT MUST BE RECEIVED WITHIN 7 DAYS AFTER THE AUCTION ENDED.  IF THE WINNING BIDDER DOES NOT CONDUCT US OR WE DO NOT RECEIVE PAYMENT WITHIN 7 DAYS AFTER THE AUCTION ENDED. A "NON PAYING BIDDER " REPORT WILL BE SENT TO EBAY