METHODS ACCEPTED:
PayPal or Bank Deposit

Best method is Paypal, Bank Deposit is also fast but make sure you put an ID(last 5 digits of your item).

      Items will be sent when the bank deposit is cleared to our statement (allow 24/48 hours).

      Always email us with deposit details as we have many deposits with similar amounts.

URGENT DELIVERY:
Use only paypal, as most times item can be sent same day. 

NOTE: MAKE SURE YOU PUT ITEM NUMBER (last 5 Digits).so we know where to ALLOCATE YOUR MONEY.

WE WILL NOT BE HELD RESPONSIBLE FOR ANY LOST DEPOSITS IF YOU DO NOT PUT YOUR ID ON.


OTHER: Payment is due within 3 days following the auction. After 5 days an eBay non-paying bidder notice will be sent.

Fees

We do charge a packaging fee which is included in postage.

We will combine postage where possible to save you money so please do not edit items.

GST in included.

Shipping

Shipment is from Perth.

Delivery

Shipment occurs within 24 hours after payment received (cleared) and processed

FREQUENCY OF SHIPPING: Once every business day(within 24hours).

FEEDBACK POLICY:
(1)Customer to leave feedback first...This confirms the safe arrival of the item and allows us to close the transaction.
(2)Feedback is reciprocated once receipt of goods is confirmed.

If you have a problem or question regarding your transaction or item, please contact us before leaving any type of feedback. NEGATIVE FEEDBACK DOES NOT SOLVE ANYTHING. We are always willing to work things out, because customer satisfaction is very important to us. We do not believe in reciprocal negative feedback. However, please note that we reserve the right to ignore rectifying any problem if unfair feedback is left on us before we are informed and allowed an opportunity to resolve it. Feedback forum is not place to send message to us, please email if there is any concern with your transaction and we'll do whatever we can to solve whatever problems you may have. We will not leave any negative feedback unless we absolutely have to, but buyers that leave us negative feedback without contacting us regarding any problems, will get negative feedback in return immediately.

PICKUPS ARE AVAILABLE (Northern Suburbs, of Perth)

Once you bid - you are obligated to pay or you’ll receive a negative feedback.

Refunds & Returns

We aim to provide the most accurate description of our items…based on the label/instructions provided by the Manufacturer (we are not the Manufacturer) and our observations

In the event that a mistake has been made we will gladly offer a refund so long as the following terms are met.

RETURN POLICY: We do not sell on approval therefore we only offer refunds if the item is not as described.

Under no circumstances do we offer partial refunds.
Prior to any refund the items must be returned posted insured also be received in the same condition as when purchased.

A buyer must return post the item within the first 5 days of the items arrival, all return arrangements must be made with us via email prior to return posting the item, otherwise we can not guarantee a refund.

POSTAGE POLICY: We are proud to say we have had 100% success rate with all postage but in the unfortunate event an item posted is damaged or lost during transit it is the responsibility of the receiver to handle the insurance claim and seek reimbursement from postal authority.

We can not be held responsible for lost or damaged packages.

All our post is sent out with an ID number. Sometimes it is delivered or a card will be left in your mail box for pick up from your local post office. Please contact them before you email us asking where your item is.

INSURANCE: We highly recommend insurance, when buyers request items to be posted with no insurance we take no responsibly for any damage or loss that may occur during transit.

AUCTIONS: In regards to eBay auctions - By bidding on our auction you accept and agree to abide by all our terms and conditions on this page.

POSTAGE WILL BE PAID BY BUYER.

When the buyer emails us to report that they are pleased with the item received this in turn means that the buyer has in fact accepted goods purchased.

A buyer can not accept the item then change their mind 2 weeks later and demand a refund

Contact Me

ALL BIDDERS:

If you are concerned with any part of the transaction at any time please email us and we will do our very best to try and solve the situation.

Best way to contact us: Email - DO NOT CALL ON PHONE

WE normally respond within 12 Hours

OVERSEAS BUYERS ONCE AGAIN PLEASE REQUEST A PRICE ON POSTAGE BEFORE YOU BID.