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Key Features
Key features of RetailManager v11 and their respective descriptions and messaging are outlined below:
1. Feature: New 'look and feel' of screens
· Description:
o The greatest source of dissatisfaction with existing RetailManager customers has been the inability to resize windows to a full screen. Now for the first time, users will be able to maximize their transaction screens
o The overall look and feel of the screens was perceived to be dated. While the workflows of RetailManager v11 remain unchanged: the backgrounds, colours, etc of the screens have been updated to reflect a more contemporary look.
· Message: "RetailManager adds great new features and a contemporary new look."
2. Feature: Enhanced targeted marketing tools.
· Description: There will be several changes to RetailManager that will enable customers to tailor their campaigns/communications These changes include:
o Creating new customer groups by filtering by stock item(s). This function is ideal for generating tailored cross-sell campaigns, recall letters, etc
o Creating new customer groups by filtering by first and/or last purchase date. This function is ideal for generating welcome letters. Cross-promotional campaigns.
o Creating new customer groups by filtering by valid/invalid email addresses. This enables the retailer to perform a comprehensive communication via email to those customers with a valid email address and direct mail to those customers who have an invalid email address.
· Message: "MYOB's RetailManager software can assist you with more efficient and effective tailored communication and marketing campaigns."
3. Feature: Improved ease of use
· Description:
Previously, no matter how the customer order was sorted on screen, customer statements only printed in order of Customer Number. This impacted the customer negatively, as manual sorting of customer statements into alphabetical order was required to match the printed Mailing Labels. Customers now have the flexibility to print statements in the same order as the sort option.
Message: "RetailManager reduces the time you need to spend on administration; allowing you more time to concentrate on what you do best - providing great service to your customers."
Other features of the release include
· The ability for customers and/or partners to submit suggestions/feedback; which can then be used by MYOB to further enhance the RetailManager proposition. This feature now provides our customers with greater empowerment.
· Improving the point of sale process via integration with Tyro EFTPOS. Retail customers will now have a 'one stop shop' in MYOB for all their software and point-of-sale needs.
Of course, there are also the features inherited from earlier versions of RetailManager including:
· Sales processing
· Inventory management
· Reporting |