Shipping: • Order packing and shipping is from Mon-Fri (M-F) from our Shenzhen, Hong kong warehouse • Orders received on a weekend or holiday will be processed on the following business day. • We ship only the confirmed address listed on the PayPal payment we receive. • Buyers must CHECK PAYPAL ADDRESS IS CONFIRMED and include a ship to phone. • If shipping address is a PO Box, the address must be a confirmed PayPal address. • Courier and express shipments cannot ship to PO Box, and required a valid Street address. • Items are packaged and shipped with tracking. Buyer is responsible to pay ship Cost, Tax, V.A.T. Duties (if any). • We recommend you added Insurance at checkout. We DO NOT ship to: Italy, Argentina, Nigeria, APO/FPO. • In all cases we only ship an item after your available payment is cleared and released by PayPal. • If there is a problem / hold of payment we shall attempt refund so you can resend a cleared payment to complete transaction. • Items remaining unpaid or flagged by PayPal Security (Hold) after 24 hours will be reported as Un-Paid item to eBay.
Return / Refund Policy • You can return a defective item within 7-days and we will exchange it. • We give a full refund if a returned item is not in stock. • Any problems or defects must be reported to us within 48-hours of delivery. • Before sending in a return contact us for RMA control number. • We will refund one-way shipping if return is due to our error. • Buyer is responsible for paying One way return shipping cost. • Returned items must be in same original as shipped condition with all accessories. • Items unpaid or returned for refund will have an 8% restock fee. • Unless otherwise specified, free items (if any) do not have warranty. WARRANTY: We offer 14-day warranty service. Plus you can purchase up to 3-Years Square Trade Warranty or Buyer Shield Warranty for longer protection and replacement in case of damage. Feedback Policy We offer both Return and warranty to resolve any problems or concern you may have with an item after you receive it. Simply contact us if you have questions, and we can resolve it within 48 hours or less without negative feedback and we always give positive feedback for positive feedback received. Sales office hours: 9AM-5PM MON-FRI (Hong Kong / A.P.C.) Support contact Email: szblueteam@gmail.com Additional Terms: Acceptable Use Policy: Refund will be given as (Exchange). All returned items must be shipped back within 7-days after an RAM control number is authorized. Returned items must be in the original as shipped condition (How you received it) without any defects or damages cause by buyers actions. Like (Dropping, Scratching, Water damage, Software MODs or dissemble) and be in re-saleable condition with all parts and accessories (to include free items) that was originally shipped. Do not remove any UPC barcodes or warranty stickers from the product or in-error return any item with a different (IMEI / E-ESN) embedded electronic serial number. |  
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