Bank Deposit (Preferred) 
Australia Post Money Order/Bank Cheque
Paypal 
Your order is not confirmed until we have received cleared payment in full. Payment is required to be received by us no later than 5 days after purchase. If your payment is not received by the 7th day, we reserve the right the return to stock any ordered products.
When making payment via direct bank deposit or money order, you agree to use these methods according to our instructions. We will not be liable for delays in processing your order if these instructions have not been followed. For direct bank deposit we kindly request that you use your ebay User ID only.
Glossi will not be responsible for lost, missing or stolen articles, however we can assist you with making an enquiry or filing a claim with the carrier. Glossi highly recommends choosing registered/express post.
Return Policy & 100% Satisfaction Guarantee:
Our products are guaranteed to be fresh and authentic, delivered as advertised and are subject to regular quality control procedures. If you require further information about a particular product, simply email us with your query and we will attend to your enquiry as early as possible.
*Where a product has been opened, used and/or tested, and the product is not faulty a refund may not be granted. Please choose carefully as we do not refund for change of mind purchases, however we happily exchange within 7 days if a product is factory sealed and in its original condition. Buyers must provide the return shipping cost for exchange. All shipping costs are non-refundable. Any products which are incorrectly shipped or found to be faulty are eligible for a full refund. For further information regarding our return policy please contact us.
Whilst information is updated and frequently assessed, Glossi Pty Ltd does not warrant that product descriptions, shade images, RRP or other content of this site is accurate, complete, reliable, current, or error-free.
Selecting a shade
Only for listings which offer a choice of shades. All shades which are advertised on the listing are available for purchase - there is no need to confirm availability prior to purchasing. If you would like a shade other than those advertised please email us.
To avoid delays in processing your order, please email us with your shade selection immediately after purchase.
Domestic Shipping :
All orders are shipped via Australia Post Regular parcel, Registered Mail or Express Post. Glossi.com.au will not be responsible for lost, missing or stolen articles, however we can assist you with making an enquiry or filing a claim with the carrier. Glossi.com.au highly recommends choosing registered/express post. Please note that no pick up services are currently available.
International Shipping :
We ship to worldwide destinations via Airmail. We can also ship international orders via registered airmail mail upon request. Shipping prices can be obtained through our cart system or by contacting us (see above for more information). We require full payment within 3 working days from international buyers (Paypal only please). Insurance is optional, but highly recommended as we are not responsible for lost or damaged articles if no insurance is purchased.
International customers please note: you are responsible for any import duties and taxes that may be charged.
All prices displayed on our website are inclusive of GST.
Glossi logo, glossi.com.au & Glossi are trademarks of glossi.com.au and have been copyrighted.
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