Brand New Mad Dog Softboard/ Schoolboard 5'5

Bid Now and get in the water today!

1. Sorry no pick ups on this item

2. We do not post Surfboards to PO BOX, please supply correct information upon purchase of ur board. It is also essential that we are provided with a contact phone number.

3. Our freight normally take between 3-7 working days unless public holidays are in question and may be delayed 1 or 2 days.

4. As delivery is usually carried out between 9am and 5pm (Monday to Friday) we recommend that if you are not at home to sign for the goods, you need to provide us with your work address for delivery. A contact phone number is required to ensure the transport company can contact you if necessary.

5. We use a reputable transport company. Our packaging is excellent... the board is bubble wrapped with reinforcement on nose, tail and rails and then boxed. Please contact us prior to dispatch if you require insurance at an extra cost. We do not accept responsibility for damage in freight.

Payment must be made within 7 days of purchase. Please contact us to discuss alternative methods of payment should you need. We accept Credit Card, Direct Deposit & COD (for Surfboards COD on Pick Up Only). Pay Pal is also available.

Do you offer a PICK UP service?

A: Sorry no pick ups.

What is ur refund policy at Sideways?

100% guarantee of customer satisfaction or otherwise we'll provide prompt refund of the winning price. So Bid with Confidence!!

1. If the buyer is not satisfied 100% with our product within 30 days, the buyer can return the item back to Sideways. The buyer pays for freight charges to return the item to Sideways and Sideways will refund 100% of the purchase price less original freight, paypal and handling cost.
2. Items returned must be in original packaging and complete.
3. Sideways will not accept the return of used items

What is ur feedback policy?

Once positive feedback has been received we will return the feedback. Please remember that this is our business and we endeavour to keep our customers happy, please contact us prior to leaving negative feedback so we can resolve the problem.

What forms of PAYMENT do you accept?

A: We accept Bank Transfer (Direct Deposit, Internet Banking), Credit Card & PayPal.

What bank does Sideways bank with?

A: Sideways banks with ANZ.

Where are you located?

A: We are located in Surfers Paradise and Tweed Heads NSW.

Do I get a discount on shipping if I buy more than one item?

A: Great News - the answer is yes!! Of course we do!! Please contact us to let us know what you are thinking of purchasing and we will put together a price for u! If u are purchasing a board, anything we can fit in the box with it has FREE SHIPPING! Offer excludes auctioned items.

Do you have a physical store?

A: Yes we do in Northern NSW and Surfers Paradise.

Are you a registered business?

A: Yes, we are a registered business located in Surfers Paradise QLD and Tweed Heads South, NSW at the southern end of the Gold Coast.

Do your prices include GST?

A: All our prices include GST. Only the freight charge needs to be added to the closing price of an auction.

How will you ship the product once I've won the auction?

A: Sidewaysboardsports use our own courier or Australia Post to deliver all our items.

Do you sell outside of Australia?

A: We only sell / deliver products to addresses within Australia.

What if I have a problem with one of your auctions I am bidding on or have won?

A: Please contact us and we will be happy to help you in whatever way we can.