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We are experienced packers and shippers of large and fragile wares.
We ship promptly 5 days a week, usually within 24 hours of payment. Our one day handling time refers to the number of business days between payment and shipment. Actual delivery time varies according to your zip code.
When FREE SHIPPING is stated above, this applies to the 48 continental US states ONLY.
We ship 90% via UPS which requires a street address. You may pay the lowest rate offered, but we will determine the best shipping method based on weight, size and distance. IF YOU MUST HAVE A SPECIFIC CARRIER, make it known to us.
Handling fees, if any, are included in stated shipping.
We have always insured all shipments regardless of whether it was paid by the buyer. It has always been our responsibility to deliver merchandise as described. If the shipment arrives with damage, a claim with the freight carrier to recover your payment can only be made if you help. Inspect the package upon delivery. If you believe the packaging is damaged, notify the carrier at the time of delivery and write this on the paperwork. NOTIFY US IMMEDIATELY as soon as you realize there may be damage to the item due to shipping. If you have the ability, photograph all damage to the item and the package and save the packaging. Cooperate with the filing of paperwork and any inspection of the damage as required by the freight carrier to process a claim. With your cooperation, claims can usually be paid within 14 days.
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PLEASE RESPOND to winning notice within 3 days of auction end, even if you are paying later.
Send your street address
State how and when we can expect payment WE ACCEPT:
PayPal
Direct MasterCard and Visa by phone
If you have questions about other forms of payment, please email us.
Indiana residents must pay 7% sales tax
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We promise to complete the transaction honorably.
Items are guaranteed to be as described
Any claim of dissatisfaction should be made immediately on receipt of item.
We have been able to satisfy over 12,000 customers since we began on eBay in 1998. Acquiring fine lots & offering them on eBay is our full time work.
We are members of SquareTrade.
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Outside the USA, we have learned it is best to ship by either Priority or Express mail. Surprisingly it is often only slightly more than the less reliable methods. We want to deliver as fast and safely as possible. eBay now requires that we have a trackable and insured shipping method. First Class International shipping cannot be tracked.
Be aware that sometimes there are governmental fees associated with cross border shipments which are your responsibility.
Any handling fees are included in stated shipping.
FREE SHIPPING OFFERS DO NOT apply to international sales.
We will not misrepresent values for purposes of deceiving customs in your country.
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