***ONLY INSURED PACKAGES***
ALL ITEMS ARE POSTED WITHIN 2 OR IN SOME SPECIAL CASES 3 DAYS. GREEK POST OFFICES AREN'T OPEN ON SATURDAYS SO ALL FRIDAY ORDERS ARE POSTED ON MONDAY.ALL PACKAGES ARE INSURED/REGISTERED SO THEY NEVER GET LOST.IN SOME CASES THEY ARE RETURNED TO US AFTER SOME TIME MARKED AS 'NOT CALLED FOR' THESE PACKAGES ARE POSTED BACK TO YOU WITHIN 2 DAYS.DELIVERY TO EU COUNTRIES TAKES 2-5 WORKING DAYS (GERMANY -ITALY -BELGIUM USUALLY 2-3 DAYS, UK -FRANCE 3-5 DAYS).
WE DON'T ACCEPT RESPONSIBILITY FOR POSTAGE DELAYS OR ITEMS MISPLACED BY THE POST OFFICE.THOUGH WE OFFER OUR FULL COOPERATION IN TRACKING THE ITEM WHEN IT'S DELAYED OR FILL IN A COMPENSATION FORM FOR A LOST ITEM (YOUR TRACKING NUMBER IS ALWAYS AVAILABLE ON FILE JUST CONTACT US).
IN THE PACKAGES WE INCLUDE YOUR LEGAL RECEIPT OF PURCHASE (EXCLUDING POSTAGE COSTS AND EBAY/PAYPAL FEES FOR WHICH VAT IS PAID SEPARATELY)
ALL OUR CUSTOMERS ARE HAPPY WITH OUR SERVICE AS WE OFFER AFTER SALES HELP AND SUPPORT AND WE ARE WILLING TO DEAL WITH ANY ISSUE AS SOON AS YOU CONTACT US.
FEEDBACK IS RETURNED WHEN RECEIVED
WE HAVE NEVER LEFT OR RECEIVED NEGATIVE FEEDBACK AND WE INTEND TO KEEP THAT THIS WAY SO PLEASE CONTACT US WHEN YOU HAVE ANY QUESTIONS OR FACE DIFFICULTIES.
**** WARNING : DO NOT BUY IF YOU DON’T READ THE FOLLOWING CONDITIONS. A SELLER’S CONDITIONS ON A LISTING ARE CONSIDERED A LEGAL ONLINE CONTRACT THAT YOU ARE COMMITTED TO ACCEPT UPON PURCHASE ****
Feedback policy on performance parts by BK Racing Parts Team
BKRACINGPARTS acts only as a retailer on performance parts we can’t and won’t guarantee nothing more than the excellence of our services as an online trader .We aren’t manufacturers of the products we sell so our role ends at the safe delivery of the products .We’ll gladly accept to help with any after sales issues (such as possibly factory faulty items or post office lost item claim forms for all your insured packages).
BUT the customer's expectations on performance and horsepower gained by the vehicle with the use of our offered for sale performance products are of the customer’s own concern.
Customer’s satisfaction on our service and therefore positive feedback SHOULD only be based on the quality of our service and safe delivery of the product AND NOT on the performance outcome of the product you bought, which might be a result of many different factors (tuning experience , other particular requirements such as rejetting etc.).
Satisfaction with the performance gained is subjective and depends on the original customer’s expectations and driving/riding experience and that’s something we can’t be responsible for.
Any unreasonable feedback that is in breach with the above policy will result in our immediate response against the responsible Ebayer.
It’s about time we did without troublemaking and immature Ebayers.
Thanks for your cooperation.
Feedback is returned when received !!
/Always contact us if unsatisfied as we always provide solutions.
Return policy on Nitro X© modification chips
Our supplier accepts no returns on mod chips and race products ,subsequently we should normally not accept returns on the specific product .Though in order to guarantee the quality of our service we carefully check one by one all the chips that we have available for sale to make sure that they are all in perfect working order when leaving the store.
Returns are accepted under certain conditions explained on the manufacturer’s disclaimer in which case a partial refund is issued (excluding ebay/paypal fees,19% VAT and actual postage and handling fees).
And from now on as a seller we accept returns on the specific product for any reason as long as it is in resellable condition (as new).We offer this option as people kept questioning the quality of the product because of the old return policy and the reasonable price.Now there is nothing to keep you back from trying it.(Returns are at customer's expense).
Nitro X© Manufacturer’s disclaimer
This product is for race use only (use in closed circuit or track) for that reason it comes without guarantee of any type.The use of the specific product is at your own risk and as with all ‘race only’ products the customer has the full responsibility of any damage to himself ,to others or his/her vehicle.The use of this product will only be on grounds that the customer completely understands and unconditionally accepts the above agreement otherwise the product MUST NOT be used and MUST returned unopened to the dealer for refund according to the seller’s policy.
Many countries accept the use of similar products as ‘road legal’ but that’s customer’s responsibility to find out and yet that’s not going to change the agreement above/or the manufacturer’s description of the product as ‘race only’.
Although the product is described as universal fitment in some limited cases might not fit/work properly on your vehicle due to ECU safety programs or different vehicle technology.In that case please return the item to the seller in good condition for refund according to the seller's policy.