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Shipping Shipping is $9.00 within Australia. International shipping is $15.00 USD or 9.50GBP. Package will be shipped once payment is received. I am happy to combine shipping on multiple purchases. I do combine shipping.
Package will be shipped once payment is received. We ship items on the soonest day after you have made payment. Buyers incur all shipping costs, and any shipping quotes will include quality packaging. Shipping insurance is always optional, but encouraged, and paid at the buyers expense.
Damages caused by shipping will not be accepted as a return, and will only be taken care of if shipping insurance was purchased. The shipping carrier is liable for shipping damage, but only if insurance was purchased on package. Uninsured items will be shipped at buyers own risk but with every care taken.
Customer Support At Enchantedfairies our customers come first. If for some reason you feel unsatisfied with our products or service, please email us at horwood@bigpond.net.au We urge you to contact us before leaving a negative comment in our feedback form. We resolve 100% of all disputes, with both parties parting happy and satisfied. Please remember that we are located in Australia and the time difference between Australia and United States is between 16-22 hours. We will do our best to reply to all inquires within 24 - 36 hours.
Combining We will automatically combine all winning auctions that end within a 10-day period into one invoice. To take advantage of our 10-day combining period, please only complete your payment once you’ve received the final invoice containing all the items you have won.
Return Policy If you are not fully satisfied with our product, please return it with tags attached within 30 days for a full refund. Please note that the shipping charge is not refundable. |