1. Only Palpay will be accepted. (Palpay allows to pay by Credit Cards, Debit Cards, Bank Transfers and Palpay Accout Balance)
2. All payment are expected complete with in 7days after the auction is closed. Non-pay bidders will be reported to eBay and get on unpaid warm ifrom from eBay.
For new buyer, please sign up or learn more about PayPal at:
https://www.paypal.com/hk/cgi-bin/webscr?cmd=_display-fees-outside
Shipment :
1. All items will be shipped out via Hong Kong Post Air mail (marked as a gift) within 3days after payment completed and verified.
2. Please note it's NOT including the tracking service.
3. Shipping Time: It will take about 7-15 working days (Excluding Saturday, Sunday and Public Holidays) for your to receive the package.
4. We ONLY ship the item to your eBay's registered shipping address (Please make sure your ebay's registered shipping address is updated and correct before make the payment via paypal. (We will not liable for postal lost caused by incorrect & invalid address.).
(EMS charges include airmail & insurance). Shipping on regular working days (will not ship on weekends or public holidays ) starts within 48hrs after your payment is credited and cleared to our PAYPAL account. And in some cases we shall ship via or other express couriers depending on our own decision. After shipping we shall provide you the tracking number and website linkage via emails. Delivery from Hong Kong to your door WORLDWIDE may take up within 10 business days, in some exceptions some days longer. This is outside our influence please understood.
Shipping Terms
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges would be the buyer's responsibility.
Please check with your country?s customs office to determine what these additional costs will be prior to bidding/buying.These charges are normally collected by the delivering freight (shipping) company or when you pick up the item up ? do not confuse them with the additional shipping charges. - We strive our best to provide you the most reliable, affordable way of shipping service. However, the international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
1. Buy with confidence, we will do everything we could to give 100% satisfaction on all our sales and services.
2. All the items have been carefully checked and carefully hand-packed before shipment.
3. Final payment must be received within 7 days after auction's ends.
4. If you received a defective item please notify us within 7 days, we will resend or refund the full payment(Buyer/Bidder need to responsible the return postage fee.)
5. Return items should include the original packaging and accessories. Return or refund will have No restocking fees.
6. Refunds are based in the original purchase price. Shipping charges are not refundable.
7. We are not responsible for the packages lost, stolen or damaged in transit ,insurance is optional.
8. If an item is received damaged, defective or incorrectly, we will consider returns or replacement on a case by case basis. Incorrect or defective item: No extra charge, we will replace them and pay return shipping charges.
9. Buyer is responsible for the postage cost of returned, The item must be return in good condition with original packaging and accessories, and never installed or mounted.. We are not responsible for any lose of the returning item.
10. Please contact us and obtain a return authorization from us before returning any item.
11. Please keep the PayPal receipt accompanied with the returned item so that we could process the replacement/repair accordingly.
All of our items are welcome for the wholesale enquirys.
Discount
We shall offer discount for multiple items purchasing and for our repeated buyers, please contact us via Ebay messages to check the price before bidding.
Customer Satisfactory
1.Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2.We are committed to provide you the superb service, 100% full money back and a customer satisfaction guarantee.
3.I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
4.My goal is to make sure that you would be a happy customer and having pleasant shopping experience with us.
Feedback
If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
If you plan to give us a neutral/negative feedback, please write to us immediately so that we can do our best to resolve your problem.
1. If you have any questions, please feel free to contact us. For any questions about the product details, technical problem, shipment status...etc. Our Customer Service staffs welcome you to email us. We strive to answer all questions and resolve any problems as quickly as possible.
2. Any of your comments is welcome in order to improve our service; your satisfaction is our pursuit.
3. You could contact us via eBay message or Skype we will answer all emails within 12-24 hours.
Note:
1.We will try our best to reply your emails as soon as possible. However, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to reply you. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached the max limit. 2. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
3. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
P.S. All the products we?re welcome wholesales for interested parties pls. send yours enquiry by e-mail.
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