7 days after the buyer receives it | Refunds are for items that arrive DOA or faulty - not for change of mind. Refunds can only be given once the item has been returned within 7 days of receiving in the original packaging with all the contents and paperwork it arrived with. The costs involved in the return of the goods is the responsibility of the buyer. The refund amount will be the buy it now price only - not for the postage cost. The refund will be by the same method paid. Exchanges must be agreed upon not assumed. |