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Payment :
We accept : Direct Bank Deposit and Paypal.Direct Bank Deposit is preferred,but if you wish to pay using Paypal thats fine as well.You will receive a message once your payment has cleared.Please leave your ebay id and item number when you make a payment.
Shipping :
Domestic {Within Australia}We ship 2 to 3 times a week,so you are guaranteed to receive your order quick.Generally goods are despatched within 48 hours of payment clearance. Please select the insurance option at the checkout if you require a tracking code for your purchase.We use Australia Post for all our deliveries as it is quick and very reliable.
Delivery times: Most deliveries occus within 7 to 9 working days.
International : NZ and Asian deliveries occus within 1 week,USA and Canda about 10 days and slightly longer for other parts of the world.International customers are strongly advised to opt for insurance as we can track the whereabouts of the item.We bear no liability if this option is not selected.
Returns :
All our items are brand new and the item is checked thrice before being sent out.So a high level of quality and customer satisfaction is guaranteed.In the event of any problems with the item the cost of sending the item to and fro has to be borne by the buyer.If any information provided is incorrect then we will bear the postage costs of sending the item back to the buyer.Kindly refer to the listing for details for some things such as shoe sizes etc. to be sure that it is the correct size.
Pickups:
Pickups are allowed from the Glenfield area.Pickups are allowed only during specific times.Please note below.However,if it is not possible for you to pick the item up between these times,then contact us and we will call you to find a suitabke time.Wednesday pickups : 12'noon to 2 PM [ Need to be confirmed by Monday morning 9AM ] . Sunday pickups : 6pm to 8pm [ Need to be confirmed by Thursday morning 9 AM ] . Please contact us if you need further information.
About us:
Quality & Customer Service:
@ Sports Village we take great pride in being highly customer focussed. We try to answer each query within 24 hours but may take longer on the weekends.
We try to resolve every problem to the best of our abilities. When you shop with us you are guaranteed of a great shopping experience. We realise that due the online nature of the business customers do not get an opportunity to touch and see the product. Hence, we take great care to describe the item in extensive detail, so the customer is assured of the quality of the purchased product. All our items are thoroughly researched and a high level of quality is guaranteed.This is our 4th year in a row and we have almost 5000 satisfied customers.We have set a benchmark for quality and we will continue to set higher standards for our goods and our customer service.
Your satisfaction with the product and the level of service is guaranteed.Buy with confidence!Best wishes!
