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Shipment:
Orders are shipped out within 2 BUSINESS DAYS ( not include weekends and holidays) after payment is received and cleared.
We do 2 ways for shipment .
1) Registered air mail:.
Delivery time: It normally takes 15-25 days, sometimes it can arrive in 10day if it's quicker.But sometimes it will arrive within one month if it's slower.This will be all depend on the efficiency of post office & customs .
2)EMS Express delivery.
Delivery time: 7-10 days arrival(door to door)Please provide contact number as express company required.
We deliver to worldwide, but only use express delivery to FRANCE,ITALY and SPAIN.
Postage & Handling
|
ITEM |
|
1ST ITEM |
EACH ADDITIONAL ITEM |
DELIVERY TIME |
|
BOOTS/BOTTES |
Registered air mail |
€ 12.9/ £ 11.9/AU$25.9 |
+ €10.9/ £9.9/AU$22.9 |
15-25 working days |
| |
Express delivery |
€ 16.9/ £ 15.9/AU$29.9 |
+ € 11.9/ £10.9/AU$22.9 |
7-10 working days |
|
SHOES/CHAUSSURES
|
Registered air mail |
€ 9.9/ £8.9/AU$19.9 |
+ € 7.9/ £6.9/AU$14.9 |
15-25 working days |
|
|
Express delivery |
€ 12.9/ £11.9/AU$25.9 |
+ €7 .9/ £6.9/AU$14.9 |
7-10 working days |
*International orders processing time may take longer due to extra inspection. Any delays in customs or other aspects out of elegantgarden's control can possibly delay your shipment also.
Payment:
Elegantgarden accepts payment through ONLY Paypal. You will start to receive payment reminder emails since the 8th day. If payment is not received, your order will result being canceled, and your item will be re-listed on the 10th day and an Ebay dispute will be filed.
Combine Shipping:
For single purchase, payment is expected to be paid within 3 days after auction ends.
For buyers who purchase multiple items, you have 5 days from the end of the first purchase to add additional items to your order. Please do not wait more than 5 days (from winning our FIRST item) to complete payment. All winning items must be paid and shipped together to qualify for combined shipping discount.
Policy:
Prior bidding, please read the size, description,postage and store policy carefully. Please do not bid on one size/color and ask for another. We kindly ask that shoppers do not bid or purchase items if they do not intend to pay. We do follow eBay's Non Paying Bidder Programme. People who don't pay after bidding will be certainly add to our blocklist and report to ebay!
Please send MESSAGE through ebay. All messages and questions will be replied in 1 business day. If you don't receive our response in time, please contact us again in case of any misunderstanding!!! On very rare cases, we do make mistakes on shipping item, when this happens, please contact us prior leaving any neutral or negative feedback.
Return:
For any reason if you don't satisfy with item you purchased; please return the products in unwashed, unworn or defective condition with original packing,but only the price of the item will be refunded(no returen for the shipping fee and return postage) . Please contact us before return, we will not accept the unauthorized return.Refunds are processed within 7 working days.
Notice: You may be subject to import duties, taxes, and/or customs fees which may be imposed by your local government when you receive your package. You are responsible for paying any additional charges for customs clearance. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. Please contact your local post office or customs office to inquire about these charges. |