Payment can be made by PayPal or by bank deposit to pay for your eBay purchases.
Payment must be made within 3 days of auction ending. If there is a delay with payment please contact us.
If you are still shopping with us, or are waiting for an auction to finish, please advise us.
Before checking out ask for an updated invoice for your combined purchases so you can save on postage.
If paying by bank deposit please advise us and please use your eBay user id, so i can identify your payment. Please note: It can take up to 24-48 hours for your payment to clear, depending on your bank.
Thank you for shopping with e_beautyboutique
We use Australian Postal Service
If you pay for regular post, your order will arrive in a white bubble mailer package securely for transit.
If you pay for express post it will arrive in an express post satchel.
Regular postal times: Approx 3-8 business days*
Express postal times: Approx 3-5 business days*
The above are Australia post transit times.
Please do not hold me responsible for Regular postal delivery times, i always send the parcel once cleared payment goes through within that day or the next day.
Most shipments are made 1 business day after cleared payment;
My postal days are Mon, Tuesday, and Friday’s.
Depending on your purchases i do post out on other days too.
We are not responsible for lost or damaged packages once they have been posted, due to the handling of others! Express post can be tracked if you want a more secure delivery or you can ask for registered post.
We take great care with packaging your items, with the appropriate packaging supplies, we use bubble wrap and white bubble mailing bags and make sure they are packaged properly for transit, for this a small charge has been added to the postage cost of $1.00 dollar only, for all sizes.
SPECIAL SHIPMENT REQUESTS
Most of my customers know that i do not charge any extra for adding an item if it fits under the same weight. If it goes over the shipping weight i charge only the postage cost for that extra item.
But i have found that most are happy to upgrade to express post satchels instead.
Express post satchels are also packaged with packaging materials so your parcel arrives safely.
All i charge is the $1.00 net for the packaging material only, being small, medium or large.
Unfortunately items cannot be returned!
So please do not bid if unsure of the item,
Your questions are welcome prior to bidding & we will answer them.
Please do not bid if you do not intend to pay for the item.
FEEDBACK POLICY
Please contact us if you are not completely satisfied with your purchase prior to leaving neutral or negative feedback.
We'll do our best to resolve any issue. Your satisfaction is our #1 priority.
We'll do everything possible to remedy any situation.
BUYER APPRECIATION
You will receive an email,
confirming cleared payment and also when the item is being shipped.
Thanks for your interest in our products.
My partner and I believe in customer service. We have numerous sales experiences between us and i guarantee you that you are buying from a trusted seller!
All our items are Brand New and genuine products.
We will have your emails answered and your request attended to personally.
If there were to be a problem, we would appreciate an email and we will attend to it as soon as possible and we will respond to you within that day.
If there is anything at all that we can assist you with, or advice on what we sell.
Please contact us - under Ask a Question Link.
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J's e-Beautyboutique
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