Dispatch of goods is arranged by Gensel Technologies and items are sent through Australia Post or a reputable courier.
After payment please allow up to 10 working days for delivery. (Most goods arrive within 3-5 days)
No weekend or after hours delivery is available.
Postage Insurance is available and indeed recommended on items over $100. If you chose not to buy insurance then Gensel Technologies can not be held accountable for any damage during delivery. Insurance is charged at Australian Post Office Rates.
Express postage and registered post options are available on most items, please ask for a quote.
Pickup is not available. (No exceptions)
Please contact us if your item has not arrived within 10 working days, (of your item posted notification) and our customer service team will investigate and respond to you within 24 hours.
Postage charge is applicable to mainland Australia and Tasmania only, unless otherwise stated. Please contact us for a postage quote if you are outside this area.
We do not ship internationally unless specifically stated in the advertisement. (International bidders must Contact us before bidding on any items).