Pokemon Platinum -The Official Pokemon Guide "NEW"

1.       All sales are final. No refund.

2.       If you have a problem with the product, or your transaction with us in any way, please contact us prior to leaving feedback as these problems can often be easily resolved.

3.       We are committed to work through any issues you may have in accordance with our policies unless negative feedback has been left or threatened.

4.       Buyer agrees to understand the limitation of email correspondence such as emails are blocked as junk-mails that may result in missing communications.

Under such circumstances Buyer agrees not to leave any negative feedback stating receive no response from our party.

5.   We adhere to all trading rules applied by eBay.

6.   In the event that stock is no longer available with our suppliers then we will let you know ASAP. Under such circumstance we reserve the right to cancel the transaction and we will refund your payment in full.

7.   We will not be responsible for any compatibility. We suggest customer to check the listing carefully & email us if customers have any question.

8.   Buyer must complete checkout within 3 days and payment must be made within 7 days, unless you have notified us that you cannot pay within this period.

Failure to do so will result in a Non-Payer report be sent to eBay.

9.   Before bidding, Please see item listing for Postage and handling charges.

10.  When you bid on our product, you agree to pay the postage & handling charges, no exception. We will not accept any complaints on “Delivery Time, “Postage & Handling Charges” and any negative feedbacks left on Postage and Handling charges will  not be accepted.

11.  All care is taken in item listings , however any misprints, descriptions, omissions or mistakes are unintentional.

12.  Please read terms and conditions carefully before you bid. By Bidding or Buying on this item, the Buyer has read and 100% agrees with our 'terms and conditions', 'Payment', “Delivery Time”, 'Postage & Handling', 'Feedback' and any other terms stipulated in this listing. Any unreasonable negative feedbacks will not be accepted.

13.  The terms & conditions are subject to change without notice and we reserved all right.

PAYMENT

1.           Payment Method :

AUSTRALIAN BUYERS

DIRECT DEPOSIT (Please check out to get my bank account detail).

MONEY ORDER (AUST. POST)

PAYPAL

WE CANNOT ACCEPT PERSONAL CHEQUES.

INTERNATIONAL BUYERS

PAYPAL.

2.      Payment Amount =: Winning bid amount + postage and handling fee is all that you pay (Registered Post and/or Insurance is optional).

3.      Contact with the seller to be made within 3 days of auction ending.

4.      ALL ITEMS TO BE PAID FOR WITHIN 7 DAYS OF CLOSE OF AUCTION

5.       When making a payment, please ensure that you quote eBay user name as a payment reference for easy identification. The buyer will be responsible for any delays of shipping out of items due to not quoting payment reference.

DELIVERY TIME

Regular Delivery     : 11 - 15 Days

Expedited Delivery :   5  -  9    Days

* For India and Middle East regular delivery could take 16 -20 days.

When you bid/buy on our product, you agree to the delivery time above, no exception. Any negative feedbacks left on delivery time which depends on courier companies and beyond our control will not be accepted.

POSTAGE AND HANDLING

1.      Postage & Handling Charges:

• Regular Delivery     :  AU$ 8.00      
• Expedited Delivery :   AU$ 10.00     

(Unfortunately we are unable to give postage discount as we already keep our pricing at the lowest possible. We might give a little discount on item price for multiple purchases.) 

2.      Before bidding/buying, Please see item listing for Postage and handling charges.

3.      When you bid on our product, you agree to pay the postage & handling charges, no exception. We will not accept any complaints on Postage & Handling Charges and any negative feedbacks left on Postage and Handling charges will not be accepted.

4.      The Postage & handling charges include postage, packing, fees warehouse and distribution costs.

5.      Any charges incurred by parcels that cannot be posted due to Buyer providing incorrect address will be covered by the Buyer. These charges must be paid before item can be re-sent.

6.      You are deemed to agree to our method of shipping.

7.      Item will not be shipped until payment has been received in full.

8.      The utmost care will be taken with the packaging and postage of items, however, we are unable to accept liability for loss or breakage during transit once posted.   

Note : PICK UPS ARE NOT POSSIBLE as we process all eBay orders in other location.

9.   Your purchases may be subject to import taxes, customs duties and fees levied by your government and they must be borne by the buyer.

GUARANTEE

§         All items are 100% authentic.

FEEDBACK

1.      Feel free to check our feedback!

2.      Please leave positive feedback after you received your item and we will do the same.

3.      If you have a problem with the product, or your transaction with us in any way, please contact us prior to leaving feedback as these problems can often be easily resolved

4.       You leaving us negative feedback will signify that you have exhausted your options and released us from any obligations to you.

CONTACT US

§         For queries regarding any issue, please email us via eBay and quote your eBay USER ID in every correspondence.

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