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Summary of Our Selling Policies | |
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Bidding |
Genuine bidders only please. If you do not intend to pay, then please do not bid. |
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Payment |
Payment is required within 7 days of auction close. Postage is combined for multiple purchases so please wait for a revised invoice before paying. OVERSEAS BUYERS PLEASE NOTE: We do not accept foreign cheques or money orders or bank transfers. |
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Shipping |
Within Australia: All items are posted via registered mail which covers your item to the value of $100. Additional insurance can be arranged on request at an extra charge. Overseas Buyers: All flat items are posted via International Registered Post with delivery confirmation which provides a tracking number and proof of item being received. Bulky items posted at international parcel rates (please wait for invoice with shipping costs). Please note that extra insurance cover is available on request and while optional, it is advisable, as full refund will not be given if this option is not taken. |
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Refunds & Returns |
We guarantee the grade and authenticity of all items we sell. We offer a 100% refund if not happy with any items. All care is taken when packing your items and no responsibility is taken for any loss or damage which may occur in transit. Please note that full refund will not be given if the option of extra insurance cover is not taken. If unhappy with purchase, contact must be made with us first within 7 days of receipt of item and then if agreed, item is to be returned to us via registered post (at your expense) for a full refund of purchase price only (ie no postage costs refunded). |
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Contact Us |
Good communication is the key to a smooth transaction and a satisfying, favourable outcome for both buyer and seller. If you have any queries about an item, please email us at: roxburys@powerup.com.au and we will endeavour to answer all correspondence asap. Our office hours are 9am-5pm, Monday to Friday (Phone 07 3831 2599). |
Postage and Handling
Return policy
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