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Customer Service Returns policy- FAULTY ITEMS or INCORRECT ITEMS SENT- please contact us within 3 days of receiving your item if your item is faulty or you have been sent the incorrect item. We can not accept returns after this time. You will be given a Reply Paid postage number to send the goods back to us (WE DO NOT ACCEPT POD). We will then post out the correct item. CHANGE OF MIND or WRONG SELECTION- if you select the wrong item for any reason, you can contact us within 3 days to arrange an exhange. Goods must be in the exact unused condition they were sent to in- this includes all packaging, attachments, etc. Goods that have been personalised or prepared by us on your behalf cannot be exchanged for change of mind. You will need to pay for postage back to us, and postage of a replacement exchange item to you. Your exchange value will be the cost of the original item (Excluding postage).
None of the above affect your statutory rights.
Unfortunately, we do not have show-room or pick-up facilities at the moment. This is something we are working on at the moment but for the time being we cannot facilitate such a request.
GENERAL TERMS & CONDITIONS
1. Whilst all due care has been taken in preparing this description, errors and ommissions are excluded.
2. Pictures used used are for illustrative purposes only. Actual items may vary.
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