CONDITIONS OF SALE

• Buyers must agree to conditions of sale before bidding or purchasing
• SUITABILITY OF PRODUCT - We are not responsible for the suitability of a product on a person's hair.  It is assumed that the successful buyer knows and has already tested the product before buying bulk quantities.  Refunds will not be given if product turns out to be unsuitable for hair type. In respect to suitability of product, please contact your hairdresser for advice before purchasing
• REFUNDS - Refund available only if item is returned to us unused, in same condition as sent, and in original packaging.  We are not responsible for the postage cost of any items returned.  All returns must be packaged securely, otherwise they will not be accepted - insurance recommended
• SHIPPING - We are not responsible for items lost/damaged during transit - insurance recommended.  All items sent by registered post include insurance.  Items sent by express post and regular post are not insured.  To change postage option on any item please contact us.  Any issues arising from shipping are generally beyond our control, but if problems do occur we will do our best to help resolve any issues.  We will not accept negative feedback in respect to items lost/damaged in transit when item was not sent by registered post or insured
• NON PAYMENT - For any items unpaid a non-payment report will be forwarded to eBay.