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CUSTOMER SERVICE Our Commitment - We believe that ebay offers an excellent alternative to traditional gallery outlets for art. Central to this is our commitment to customer service - we aim to respond to queries and orders within 24 hours and helpfully, and so make the experience of buying art an easy and enjoyable one.
AUTHENTICITY A certificate of authenticity accompanies the artwork with verification of originality.
ONLINE ORDER TRACKING Once an order has been placed and payment cleared, we will send you a unique order reference number which you can use to check the progress of your order online during all stages of production as well as delivery.
RETURNS POLICY At Global Nature Crafts, we want you to be completely satisfied with your purchase, so if any product does not meet your expectations, simply return it and we will provide you with a refund or exchange, provided the following conditions are met:
- The product is returned within 7 days of receiving your order.
- Shipping costs for returns are not refundable.
COLOUR VARIATION As different monitors and PCs display colour differently, the printed colours may vary slighty from those on your screen.
PAYMENT AND SHIPPING Payment - Our preferred method is PAYPAL.
SHIPPING METHOD We aim to dispatch all items within 7 working days of cleared payment. All prints are sent by fully insured, trackable TNT courier service.

SHIPPING DETAILS A flat rate of AUS$35 applies worldwide and AUS$15 within Australia. This includes packaging, handling and insurance. Any damage caused during transit is fully insured. Upon receipt of products please inform courier and Global Nature Crafts within 48 hours of the unlikely event of any damage. Please make sure your postal address is correct. We will only follow your address listed in the Paypal payment for the shipment. We have no responsiblity for the shipping address you have provided. Due to ebay and paypal safe transaction terms we do not allow address change through email. IMPORTANT: Please provide a contact telephone number at time of ordering which is required by couriers for delivery purposes. PACKAGING Be confident in knowing that your canvas pictures will arrive as pristine as when they left us. We use multiple layers to ensure our shipped canvases can withstand the toughest treatment.
TECHNICAL Photos shown in sample settings are not completely dimensional to their surroundings. Please double check sizes above to insure your satisfaction. Size dimensions are approximate within 1/4-1/2 inch.
ABOUT US Global Nature Crafts is an Australian registered nature photography and art craft producer which blends ancient and modern artistic craft designs with panoramic landscapes and wildlife images
Featured Artist: Dilhan Nicolas has been involved in wildlife and nature conservation since a teenager. It was instilled by the sense of freedom experienced when camping and hiking with friends in the wilderness.
His passion for the wild constantly involved him with endangered species conservation. From Red Panda research at the London Zoo, Sable Antelope and Maned Wolf research with the Smithsonian in the USA, Murray-Darling basin conservation with WWF-Australia, Sea Turtles in Sri Lanka to Giant Panda conservation in China. He hopes his images can create a sense of nature and harmony by turning your home and office walls into glorious nature at its best. Blending culture with nature, Global Nature Crafts produce unique and quality products that display the stunning imagery taken by emerging photo-artist and conservationist, Dilhan Nicolas. |