Sony NWZW202G 2GB Wearable Walkman MP3 Player Green

We accept Bank Deposit, Electronic Funds Transfer, and Paypal.

Paypal: We are obligated to ship only to the  person and address registered on your Pay Pal account.

Direct Depsoit / Electronic Funds Transfer
You can use your Internet Banking Electronic Fund Transfer, Direct Depoist to make a payment.
Please use the information below to make an EFT or Direct Deposit payment:

Bank: Westpac
Account Name: Digital Star Group Australia Pty Ltd
Branch: Auburn
B.S.B. Number: 032-077
Account Number: 117-633

Please reference your payment with your eBay ID or the Order Reference Number shown on the order notification email.

1. All orders are automatically processed and sent to your eBay account registered delivery address. If you have paid using Pay Pal services, we are obligated to ship only to the person and address registered on Pay Pal account absolutely no exceptions. Once you placed your order on eBay we can't change your delivery address. If you make a mistake on your delivery address, please notify us via eBay message and we will cancel the order for you and you need to make the purchase again with your correct delivery address. 
   
2. We use whichever carrier is best for each delivery.

Shipping and Handling Charge

Flat Rate Shipping Australia Wide by Australia post : AU $9.90* 

Pick Up is Available on Request and Pick up handling fee might be applied**

Please call 02-87486888 to reserve your pick up stock before you click Buy It Now button.

Once you click the buy it now button your order will be automatically processed by our order management system and the item will be reserved in our distribution warehouse for dispatch, and the item will not be available for pick up in our showroom.

All pick up orders will be required payment on pick up and we only accept Cash or EFPOTS payment method for Pick Up. Paypal is not accpetable due to the Paypal seller protection policy requirement. Pick up handling fee might be applied.

Pick up is available during our showroom buinsess hour Monday - Saturday 9:30 AM - 5:00 PM and our address is 15 Newton St. South, Auburn NSW 2144 ( 150M off Parramatta Rd)

* Shipping Fee includes Shipping Handling, Packing and Freight Charge.

** Please call call for pick up handling fee charge details.

Insurance

Insurance is optional, Digital Star will not be responsible for items lost and damage in transit if insurance is NOT paid.

Optional Freight Insurance fees: AU $5.00

Shipping FAQ

Can I pick up my order?

Yes, you can. Please contact us first before you come to pick up. Pick up handling fee might be applied.

How are orders sent?

The service we use for most of our deliveries is Australia Regular Post (For low value item) and eParcel (For high value item) - the corporate division of Australia Post. eParcel strives for prompt and safe shipping right around Australia. Some larger items (over 20kg) which get dispatched directly from suppliers are shipped with selected leading nation wide couriers. Items sent via courier will require a street address as they cannot deliver to PO Boxes.

How do I track my order shipping status?

Once your order has been dispatched you will receive an email including online tracking details. You can contact Australia Post directly on 13 13 18 if your item has been sent by eparcel. Please be sure to have your eParcel tracking number handy when you call. or you can visit www.eParcel.com.au to track your delivery on line.

Please allow 48 hours for the items to show on the tracking site as they may not be scanned in straight away. There is no tracking available for regular post.

Do you ship items outside Australia?

Not yet.

What should I do if an item is missing from my order?

First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items. Please contact Digital Star Customer Service.

How long does delivery usually take?

In most cases we are able to dispatch items within 24 hours of your payment being received. Once items are dispatched, regular Australia Post times apply. Please note there is no dispatch or delivery on weekends or public holidays. Payment via Fund Transfer usually take 1 - 2 workings to reach our account.

Expected Delivery Times provided by Australia Post:

Within NSW

Sydney metropolitan areas                                                       Next Day

Canberra, NSW Regional and ACT Regional                         2 - 4 Days

Interstate

Melbourne, Brisbane/Gold Coast                                            2 - 4 Days
VIC Regional, Adelaide                                                          3 - 5 Days
QLD Regional, SA Regional                                                   4 - 6 Days
Perth, WA, TAS, NT                                                             5 -  9 Days

Click Here for more shipping info

How long is the waiting period before I am able to file a claim for a lost, damaged, misdelivered or tampered package?

If your order was damaged, misdelivered or tampered with while in transit, please contact Customer Service within 3 business days of delivery. If your order was lost while in transit, please contact Customer Service within 10 business days of not receiving your order.

All product Technical Support is provided by the manufacturer. Digital Star offers limited support on products so noted on our web site.

Most products have support information clearly noted in the manual and generally the packaging as well. This is your best source for finding that elusive support number. Please note most products comes with Manufacturer on site or carry in warranty and you should contact the manufacturer directly for warranty service. For those brands with Return to Digital Star warranty, you should obtain Return Authorisation (RA) on line before return the product back to us. View complete list of manufacturers.

Seller Will:

1. Digital Star will ship orders within 3 business days of cleared payment and email the tracking number to your email address.
   
2. Digital Star will ship the item specified by the Manufacturer Part Number as stated in the Product Description, but Digital Star can't guarantee the list item's colour and style will be matched with the pictures shown on the product information page.
   
3. Buyer pays for return shipping on defective merchandise. We will ship replacement for free.
   
4. Provide the hardware to comply with eBay policy.

Buyer Will:

1. The buyer is responsible for ensuring compatibility, parts, accessories, etc. for this Manufacturer Part Number.
   
2. Buyer must pay immediately after auction close to ensure item availability.
   
3. If a product is defective or damaged in shipment buyer must inform Digital Star within 3 days from delivery date.
   
4. Buyer will receive items brand new in the original manufacturers packaging unless stated otherwise.