TEDDY BEARS MAKE THE BEST FRIENDS New Tea Towel Blue

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Payment: within 7 days of last item purchased.

Combined postage: available on items finishing within 10 days.

Combined postage across various items is calculated based on weight & postcode & packaging or one of our special deals, you must request total so we can make the adjustment manually.

Special Postage Deals: Brisbane postal zone (Gold Coast to Caboolture) $12.00 registered post for unlimited items. Australia Wide spend $65.00 and postage is capped at $22.50 registered.

Packaging: Most P&H will include a small packaging charge, at the time of charging postage we usually can not tell if your item will be sent in new or recycled boxes etc so we may for example include $1.00 for a box that would cost us $2.50 to purchase new and you may receive a new box or a recycled one. Over the past year our packaging and postage costs charged were under what we collected. If you do feel you were overcharged please firstly, check www.auspost.com.au enter the calculator details including size if boxed (posted from 4118) add to the total $2.75 registered post & then if the difference is more then expected packaging costs let us know, padded bags cost us $1-$2.95 each, boxes from $1-$4, enough bubble wrap for a satchel is worth around 80c

Postage: All items are dispatched within 48hrs business days via Australia Post or courier, delivery times vary but should take no longer then 6 working days. International buyers please allow up to 3 weeks for delivery.

Collection: Always email to enquire about collection & conditions before bidding / buying.

Refunds & Returns: Most items can not be opened and tested before postage, if your items arrives and doesn’t work or is damaged, email us and include photos where possible. Did you use good quality batteries? Is it as described? Email your problem and we’ll try to assist, we may offer replacement or refund. Please do not return any items before getting prior approval first.

Important Note: Registered post is available and required on all orders. Regular post when offered is at buyers own risk on a few low priced and letter post items and may not cover buyer for ebay and paypal buyer protection.

We are only human and as much as we’d like to say we are perfect, mistakes do happen (not often). We have systems in place to avoid most common errors & if we do make an error leaving us negative feedback does not solve it, communication does.