TIGI BED HEAD SELF ABSORBED SHAMPOO & CONDITIONER

Our 7 day return policy applies only to faulty products, and products that are unopened and unused and are in their original packaging, with all seals intact and in an, as new re-saleable condition.  It is your responsibility as the buyer to ensure the product is returned to us in a re-saleable condition and we recommend that you package the product carefully before return. 

For any returns of GHD® Hair Straightners, the security seals on the boxes MUST be intact; in the event of the seal having been broken the product is not re-saleable.
You must notify us in writing within 24 hours of delivery of any shortage, damage or defect in the product and obtain a returns number in advance for the item. No returns will be accepted without a relevant returns number.

 Unfortunately, we are unable to offer either refunds or replacement of the goods in the unlikely event that the goods do not arrive back with ourselves. The liability in this instance lies with your carrier (Royal Mail etc) and any claims for compensation should be raised with them directly. We recommend that a proof of posting (free) or Recorded Delivery is used for any returns.

Please note that dependant on the reason for the return, we reserve the right to charge for the original carriage and any further costs incurred in sending out a replacement product.

GHD Warranty

The GHD styler is covered by a full 2 Year GHD Warranty. This warranty is offered by Jemella Ltd and not the seller. In the unlikely event of the product developing a fault, the seller will, within the UK, provide a pre-paid special delivery envelope for returning the styler directly to GHD for repair/replacement.