Your bid is a contract - If you are the winning bidder, you will enter into a legally biding contract to purchase the item. Place a bid only if you're serious about buying the item and have read, understood & agreed the following term and conditions.
1. Payment - Winning bidder must make payment within 5 days unless prior arrangement has been made. We will report to eBay as non-paying bidder program after 5 days and the item will be re-listed. If you choose to pay via bank deposit, you MUST include a reference, such as your eBay ID.
2. Shipment - All items sent via Australian Post or any other Freight Companies are carefully packed & clearly addressed. However we accept no liability for the late delivery of goods, goods missing, or goods damaged while in transit. If such an event should happen, we will assist the winning bidder to track the item or seek any possible compensation if the item was insured.
3. Refund - We accept the Money Back refund (The purchasing price of the item, the shipping cost is not refundable) for item returned within 7 days from the purchasing date. The buyer must inform us with the eBay ID and the eBay item number before sending the item back. The returned item must not have any physical damage, and be completed with all accessories and original packaging. The refund will be issued after the returned item received and checked. We insist that the item should be packaged carefully, insured for the full purchase price, & shipped via traceable means. Buyer must pay the shipping cost for sending item back. The Ex-Demo / Used items are not applicable in this Refund policy.
4. Warranty - The warranty period of each item is printed on the description. The buyer must inform us with the eBay ID and eBay item number before sending the defective item back to us. The defective item will be sent back to its manufacture or distributor for service or replacement, we will send the defective item to its manufacture or distributor for service or replacement, and follow up the warranty process for the buyer, but we can not guarantee the turn around time, it will depend on the manufacture or distributor. The buyer is responsible for all return shipping charges. We will send fixed or replacement of the defective item to the buyer free of charge. We assume no liability for loss of/damage to the product while in transit.
5. Ex-Demo or Used Item Return and Warranty - We do not accept the Return and Money Back refund for the Ex-Demo or used item. The warranty of the Ex-Demo or used item does not cover the pre-mentioned problem in the item description. The warranty period of each Ex-Demo or Used Item is printed on the description.
6. Support - We offer the free e-mail support for all the products we supplied. The support does not include any other customer’s devices, such as computer system, Internet set up etc. The response time of the support request is normally within 48 hours. For the item that we are not able to support, we will pass the info to the manufactures or suppliers.
7. Feedback - Appropriate feedback will be given after we received the feedback from buyer. If an issue arises, please contact us first and allow us resolving the problem before leaving any negative feedback.
8. Description - All pictures contained within this listing are for illustration purposes only. While all care is taken, any errors or omissions in the item details are unintentional.
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